Logistics
Solutions
Volvo Group Logistics Services is the logistics centre of excellence within the Volvo Group designing, managing and optimising logistics services for the Group and other automotive companies. We deliver all logistics services with world class operational excellence in an efficient and sustainable way, thereby reducing costs, disruption and environmental impact.
Our main responsibilities
To make sure that material is supplied to the production facilities, that appropriate packaging is developed and available and that vehicles are distributed to dealers and end customers.
To make sure that management of material, warehousing and distribution ensures the global availability of aftermarket parts to dealers and end customers at the right time, the right place and the right cost.
To act in close co-operation with other Group units globally to efficiently develop and deliver services and products with the right quality, delivery time and cost within the agreed budget.
To perform customs handling and logistics risk management for the Volvo Group.
Risk management documents
Here you will find risk management documents for download.
Download
Assessment of Transit Damage*
*Former Instructions for Inspection Personnel Assessment of Transit Damage
(last updated 2014-06-25)
Download
Transport Damage Claims Procedure
(last updated 2012-10-30)
Volvo Logistics' claim handling procedure for carrier/freight forwarder(PDF, 11.8 KB)Download
