Contact center - Volvo CE - France

For Français  version click here

Opening hours
Monday -Friday: 09:00-12:00 & 13.00-16.00 CET

Phone number
+33 469 095 840

We will be closing the supplier portal effective 1st March 2022, to get the latest status of your payable invoices or to submit queries related to your invoices we request you to use the Vendor Self Service portal VVI.

Existing portal (P2P Portal) will be available only for submitting your request to obtain access to Viewing Vendor Invoice (VVI)

Please note: Access to VVI can only be given to individual user and corresponding Email ID’s, We will not grant any generic access to a group of people (Team Access)/ functional mailboxes.

La plupart des fonctionnalités sur ce portail seront désactivées à partir du 1er mars 2022. Ainsi, vous devrez vous connecter au VVI pour consulter le statut de vos factures et pour nous transmettre vos questions.

Ce portail (P2P Portal) pourra vous servir uniquement à obtenir l’accès au Viewing Vendor Invoice (VVI).

Veuillez noter que pour vous garantir l’accès au portail VVI nous acceptons seulement l’adresse mail nominative. Les demandes d’accès avec les adresses mail génériques ne seront pas prises en compte.

Support process

  1. Fill out the contact form below to submit an online request
    Please note: We will only handle requests in English since inquiries are managed by an international team.

  2. Confirmation e-mail with service number
    Please keep the service number in order to reference your online request in the future.

  3. We get back to you, the Contact Centers lead time is up to two (2) working days 
    Not all cases can be resolved within two working days but a first contact with status updates should be made during this lead time.

Give us your valuable feedback

Help us to get better