VBS Contact center - P2P - Volvo Business Services : Volvo Group Global
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Welcome to VBS Contact Center - Purchase to Pay

VBS Contact Center- Purchase to Pay can help you with the following:

Payment specifications
  • Payment advice note
  • Specification of paid invoices
  • Confirmation of balance - (Financial statement
    for auditing purposes, please send by post)

Payment reminders
   • Invoice status

Please note!
For enquiries regarding the following issues,
please see contact information provided below:

• Missing order numbers/references  - requester
• Transmitting EDI invoices  -  volvo.com/edi 

Useful supplier information
Skandinaviska Enskilda Bank offers payment specifications regarding non-SEK payments via their website.  Use the 6-digit code you received with your payment message and enter the payment number at the Skandinaviska Enskilda Bank's website.

Supplier financial information and requirements

If you are a Volvo employee, please visit Violin for more
information regarding VBS Contact Center.

For enquiries concerning supplier
invoices for Volvo companies:

in Nordic, please contact:
Opening hours (CET) 
Monday-Thursday: 08:00-17:00
Friday:08:00-16:00 
Phone:+46 31 66 41 20
Please, fill out our mail form >>

in North America, please contact:
Opening hours (ES):
Monday-Friday: 08:00-05:00
Phone: +1 336 393 4100
e-mail: Support.vbsnaap@volvo.com

in Central Europe, please contact :
Opening hours: Monday - Friday:
08:00-12:00 & 13:00-16:00
Phone: +48 713 022 000
e-mail:
adm.vbs.wroclaw@volvo.com 
(concerning supplier invoices for Volvo Polska)


in South Europe, please contact:
Phone: +33 472 965 752
e-mail: hotline.fournisseurs@renault-trucks.com
Fax: +33 472 962 368

For questions to Volvo Cars, please contact:
Phone: +46 31 590 000
e-mail: vcchelpp@volvocars.com
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