Parts Spider

The Parts Spider is responsible for helping to increase the level of productivity of the service technicians by handling the Kanban as well as the local supply chain. In addition, the Parts Spider may assist the service technicians in diagnosing and repairing the vehicles.

**Position is planned to convert to afternoon/evening shift in the coming months.**

Core Responsibilities:
  • Safeguard organizational and personal information confidentiality
  • Respect and enforce the policies, rules and values of the Company
  • Respect and utilize the Prevost Kanban principles: rules, guidelines and procedures
  • Contribute to the attainment of Company objectives through efficient use of our resources
  • Foster teamwork, collaboration, and improved communication between sectors
  • Act as a worthy representative of Prevost

Tasks:
  • KANBAN:
    • Prepare, in advance, the parts carts required for the next shift; display the parts in the required sequence of utilization by the service technician
    • Deliver the carts to each service technician and confirm that all required parts have been provided
    • Pick in the Kanban store or order from the parts counter any additional parts required by the service technicians; deliver the parts and return any parts that might not have been utilized
    • Replenish the store by following the Kanban re-ordering process; put away the parts delivered by the warehouse clerks
    • Assess, on a regular basis, the inventory level of parts in the Kanban store
    • Adjust, in conjunction with the service manager, the type and number of parts in the Kanban store based on local branch requirements (i.e., season, warranty, etc.)
  • DIAGNOSIS:
    • Assist the service technicians in diagnosing technical problems (if needed)
    • Help the service technician in anticipating the required or additional parts he/she might need
    • Various other tasks as assigned

Required Competencies:
  • Determining required parts needs, picking and delivering parts to service
  • Proficiency in accessing the Prevost databases to identify parts, numbers, etc.
  • Writing clear and precise messages in repair orders
  • Able to interact with customers and respond to their needs
  • Able to work in a team concept with people from all aftermarket sectors.
  • Able to follow organizational guidelines and be very rigorous in the Kanban principles
Minimum Education Required:
  • Two-year technical degree OR High School diploma with related work experience

Minimum Years of Experience Required:
  • Three to five years of experience in Prevost/ bus/ truck products

Physical Requirements:
  • Able to lift 35lbs
  • Able to stand for long periods of time
  • Able to be mobile through the warehouse and parts department
  • Able to tolerate extreme local temperatures

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 
www.volvogroup.com/career. 

The transportation industry is transforming at a higher pace than ever before. Very much driven by electromobility, connectivity and digitalization, new business models and opportunities to create value for our customers and society are evolving. If you think this sounds exciting and want to be part of a company committed to take a leading position in this transformation, we have an opportunity for you!

Volvo Buses is one of the world’s leading bus manufacturers, with a strong focus on driving prosperity through transport solutions. The product range includes complete transport solutions, city buses, intercity buses and tourist coaches, as well as services in financing, vehicle servicing, diagnostics, productivity and traffic information. Volvo Buses is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses and construction equipment as well as drive systems for marine and industrial applications.

Volvo Group North America is an Equal Opportunity Employer
E.O.E./M/F/Disability/Veteran

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