Key Account Support Specialist 售后市场大客户支持专员

Job Functions:
  1. Focus on the key customer’s management:
  • Responsible for presenting the aftermarket total offer to the potential OEM customer, collaborate with engine sales department and the aftermarket team to ensure the fulfillment of business needs.
  • Understand key customer’s requirements and behaviors; the productivity of their machine and the advantage/weakness of current powered engine, including engine performance, competitor’s performance, and service/parts offer.
  • Manage the push-pull and heart-care campaign to increase brand image and help promote the CSA agreement.
  • Organize the seminars/marketing activities in selected segments.
  1. Responsible for the marketing research, to understand the trend of key industry, data collect and analysis, present a report for internal use.
  2. Responsible for the social media promotion of aftermarket business and co-operate with company’s marketing and branding strategy.
Qualifications:
  • With Bachelor degree and at least 3 years of relevant experience in service market.
  • Presentation and English communication skills.
  • Strong analysis skills, Microsoft office software skills,
  • Strategic and commercial thinking.
  • Positive attitude, teamwork, and engagement.
  • Occasional Travel.

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 
www.volvogroup.com/career. 

With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.

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