This position will be responsible for the demonstration and retail sales and rentals of all Compact and Utility products in the assigned territory. Champion a “Safety First”, “Customer Focused” and a continuous improvement culture. The incumbent in this position must be organized, a self-starter, values relationships and an effective communicator that will create consistent and clear channels of communication with all department staff, customers, vendors and management.
Main Tasks/ Responsibilities: • Work safely at all times. Adhere to all VCES applicable safety policies. Comply with all company policies, procedures, standards, and values. • Responsible for equipment sales and rentals for compact and utility product line. • Active participation in local industry associations. • Provide and generate sales and service leads in a timely fashion. • Building on existing and foster new customer relationships to increase machine sales, rentals and parts sales. • Preparation of weekly sales forecasts and/or submits weekly call reports. • Maintaining application and product expertise relative to product and customer base. • Completion of competitive business reports as required. • Develop targeted marketing programs in-conjunction with the sales manager and marketing team as required. • Requires close working relationships with Product Support personnel and Sales and Rental Coordinator. • Responsible to forward competitive product information, pricing and industry changes to the Volvo Regional Team • Attend OEM and company training, as well as industry trade shows and industry events as required. • Utilize the company CRM and other tools to effectively carry out his/hers responsibilities. This includes record of all calls, quotes, visits and sales to ensure all customer data is accurate. Ensure lost sales are properly reflected in the CRM. • Assist with accounts receivable collections when required.
Key Skills: • Ability to build and maintain OEM & customer relationships. • Target-driven, self-motivated, and willing to take responsibility. • Strong strategic planning and analytical skills with a sense of urgency. • High standard of professionalism and operate with integrity. • Understand the Crushing & Screening business and the customer’s needs. • Live VCES-CA values and culture. • Problem solving, Networking and relationship management. • Business & enterprise knowledge.
Education/Professional Qualifications required for the position: • Bachelor’s Degree preferred with a minimum of 3-5 years related experience in service, parts, or product support operations. • Knowledge of experience in distribution based business (preferably in the Construction Equipment Industry). • Proficient in Microsoft Office, including Outlook, Excel, Word and PowerPoint. • Excellent verbal and written communication skills.
Additional Important Requirements: • Fluent in English (written & spoken). • Travel required as necessary within the VCES-CA territory. • Works with others in a team / office environment. • Must have strong human relations skills and the ability to work with people from all backgrounds and cultures, internally and externally, with appropriate influence and ability to resolve complex business issues. • Able to perform duties effectively in a fast paced environment whether working autonomously or under direction. • Able to make autonomous decisions based on business situations within the scope of the established authorization directives.
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. www.volvogroup.com/career.
Volvo Construction Equipment is a global company driven by passion, curiosity and by our purpose: to build the world we want to live in. We believe that only through imagination and teamwork can we develop a world that is cleaner, smarter and more connected. Our company culture reflects this belief through the care and trust it places in our customers, employees and suppliers. People are at the heart of our business. It is through our strong network of talented, enquiring and innovative minds that we have been able to pave the way towards a more sustainable future. The global construction industry is our arena and our employees are our greatest assets.
We can only continue to stand out as industry leaders through the people driving us forwards. Come be a part of our team and help us build tomorrow.
Volvo Group North America is an Equal Opportunity Employer E.O.E./M/F/Disability/Veteran