Team Leader

The main purpose of the job is to supervise the activities of workshop employees to meet required departmental targets at the required levels of efficiency and service deliver.

Reporting: This position reports to the Service Manager.

Job Objectives:

  • Supervision of daily staff activities.
  • Effective daily planning of work ensuring efficiency at all times.
  • Allocate available Technician according to the production plans.
  • Ensuring high level of customer satisfaction is met consistently.
  • Control WIP (Work In Progress) until completed.
  • Liaise with service advisor to ensure correct completion and processing of documentation.
  • Monitor and control progress of jobs ensuring feedback to service advisors.
  • Ensure relevant technical literature is in place providing guidance where required.
  • Ensure that Technicians comply with the Volvo Standards.
  • Ensure necessary control of workshop equipment, vehicles and special tools.
  • Observe and follow directives given in policies, instructions as well as SHEQ.
  • Ensure road testing and programming of vehicles according to required standards.
  • Ensure vehicle testing is carried out.
  • Address any issues of poor workmanship immediately.

Education & Work Experience:

  • Matric / N3.
  • Diesel Mechanic Trade Test.
  • Five (5) years’ experience working as a Diesel Mechanical, 2 of which must be in a Team Leader/ Supervisor. capacity within the workshop environment.

Key Competencies:

  • Supervision of people.
  • Develop and train.
  • Ability to effectively organize work.
  • Leadership.
  • Diagnostic expertise.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.