Second in Charge - Pre-delivery - VCV Brisbane North (Pinkenba)

At Volvo Group Australia, we aim to lead in the automotive world by creating innovative transport solutions built around making our customers' lives less complicated. Now we are looking for curious, creative people who want to change the world through innovative thinking.

Our collaborative team at Volvo Commercial Vehicles (VCV) Brisbane North are looking for a dynamic and driven Second in Charge (2IC) for our Pre- Delivery Department to join the team who may be looking to progress and take an opportunity to develop their career. In this role, you will be responsible for supporting in various activities, ensuring the team achieves its goals efficiently and effectively whilst maintaining Volvo’s standard of quality and excellence.

Guiding a group of Team Members within the workshop Pre-delivery Department, you will ensure safety and quality standards are excellent, as you work closely with the Supervisor via the dealership’s LEAN strategy. Liaising between the service and parts teams, you will ensure all jobs make a smooth transition throughout the dealership. As a trade qualified and experienced Heavy Diesel Mechanic you will be confident in providing sound advice and assistance to the team as you capably support the day to day operations of a busy Pre- Delivery Department.

Key Responsibilities:

Quality Control & Inspections
  • Assist in conducting detailed pre-delivery inspections of all trucks to ensure they adhere to Volvo's quality standards.
  • Identify, report, and document any discrepancies or issues that arise during inspections.
  • Ensure all inspections are done in a timely manner and are in line with scheduled delivery times.
Team support & Guidance
  • Provide guidance and support to the pre-delivery team in the absence of the Supervisor.
  • Coordinate tasks among team members to ensure smooth workflow and timely completions.
  • Assist with training and onboarding of new team members.
Communication & Customer Service
  • Collaborate with sales and customer service teams to ensure synchronized efforts and smooth handovers.
  • Address customer concerns or queries regarding the pre-delivery process in a professional manner.
  • Update Salesman regarding the status of their truck delivery if required.
Operational & Administrative Support
  • Assist the Supervisor in scheduling, reporting, and inventory management.
  • Ensure all necessary supplies and equipment are available for the team.
  • Coordinate with suppliers and other departments as needed.

What’s in it for you:
  • Fulltime role, Monday to Friday with some Saturday work
  • Starting salary of $85,000 + Tool Allowance ($50 p/w) + Super + OT
  • Live and work local, up your work–life balance
  • Generous parental leave program
  • Health & Wellbeing programs including family access to Sonder
  • The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents
  • Extensive career opportunities both nationally and internationally within the group
We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our organisation stronger.  

Sure, we’re looking for an experienced and competent Supervisor, but more important than experience, we're looking for someone with the following characteristics: 
  • Team first – you’re the kind of person that others don’t need to ask for help because you’ve already offered
  • Customer champion – you build relationships, your passion for great customer service leaves others motivated and enthusiastic
  • Curious – you’re a natural problem solver who rises to the challenge of finding solutions
  • Growth – despite being experienced you recognize the need for personal and professional development, taking personal responsibility for leading both

Apply today & start the journey to understand why Volvo Group Australia is the very best place a career focused Supervisor could work.

Volvo Group Australia are proud of our inclusive work environment which promotes a supportive energy, and encourages individual growth to create strong teams. We are committed to forming a workforce which reflects the exceptionally diverse customers we serve, and encourage applications from all backgrounds

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.