Responsible Business

The transition to fossil-free and sustainable transport, mobility and infrastructure solutions is at the heart of everything we do at Volvo Group. This is where we can make the greatest impact as a company. But for us, being a sustainable business is about more than transportation solutions. It’s about how we act and behave across our entire value chain: the solutions we provide to our customers, how we run our business, and where we source our energy and materials.

Our sustainability priorities

As a key player in the transport, mobility, and equipment industry, we need to drive improvements in several areas simultaneously. We have therefore set a strategy with targets and ambitions in three main areas where we can make a significant impact.

We focus on health, empowerment, business ethics and respect for human rights, striving for 100% safe products and operations. Social sustainability is a foundation of our business and covers a broad range of topics across the value chain.

Cutting greenhouse gas emissions is critical in meeting the ambitions of the Paris Climate Agreement. We are committed to this agreement and have set science-based targets to be net-zero by 2040.

We take on the challenge to fulfil the needs of transportation within the limitations of planetary boundaries and resources. Likewise, we also work to reduce environmental impact from our own operations.

Responsible behavior

As a signatory of the United Nations (UN) Global Compact and supporter of the UN 2030 Agenda for Sustainable Development, we consider global trends and challenges, international norms of responsible business behavior, and stakeholder expectations through our sustainability strategy when developing our work. Realizing that we cannot do everything on our own, we strive to use partnerships and other forms of collaborations to drive change broadly in our industry.

Read more on partnerships here

"Sustainability, like responsibility, is a choice. We understand the incredible growth potential the transition to net-zero offers, and the immediate climate and social impact we can make."

Sustainability summary 2023

Regarding safety, our focus is on own operations and employees’ work situation but also a significant part of supplier requirements. In our own operations, the ambition is to continuously improve safety and reduce accident rates by 50% 2019-2030.

 

 

We work in close partnership with our supply chain partners, distributors and customers. At the same time, it is important for us to identify and mitigate sustainability risks with a focus on due diligence, building awareness and collaborations. Our human rights due diligence work includes specific actions in our own operations, with suppliers, business partners and screening of sales deals.

Read more here

We work in close partnership with our supply chain partners and we believe this is key for more sustainable supply chains.

In 2023, 2,020 self-assessments were completed and 93% of total direct material by spend comes from approved suppliers. We also carried out 221 in-depth sustainability audits onsite at suppliers to find improvement potential.

Read more about our supply partner Code of Conduct and other requirements here.

We believe in treating others with respect and in fair competition. Because in transparent markets without corruption, the best solutions win and companies dare to invest for the future. This includes compliance with laws and regulations, as well as the standards and ambitions that we set for our work.

We also believe that a vivid speak-up culture is a crucial element for the company’s success, can help uncover misconduct, and prevent violations of the law. Our Whistle-blower policy protects people raising concerns in good faith. In 2023, 332 concerns were escalated to our whistleblowing and global investigations function. Our Whistle-blower reporting line  is open to our stakeholders to report a concern or to ask a question about our Code of Conduct.

 

We measure and report scope 1, 2 and the vast majority of scope 3 emissions.

In scope 1 and 2, we find our production, warehouses, technical centers and dealership locations.

In scope 3, the most significant area is use of sold products (scope 3.11). This accounts for over 95% of the emissions looking at the total GHG emission inventory.

These emissions that occur when our trucks, buses and machinery are driven and operated. This is also our customers’ scope 1 and 2 emissions, and usually their customers scope 3 emissions (transport and distribution).

Scope 3.11 is thus the focus of our business strategy, science-based climate targets and transition plan.

We increasingly invest in zero tailpipe emission technology. Our technology roadmap includes three main strategic levers:

  • Battery electric technology
  • Fuel cell electric
  • Combustion technology using low carbon fuels

Together, this three-pronged approach helps to reduce emissions today, supports a safe and responsible transition, and enables net-zero transport by mid-century.

In our business, we are early in the transition and in 2023 around 2% of volumes were fully electric.

R&D to low carbon technology as defined in the EU Taxonomy were 28%.

The Volvo Group’s target is to have at least 35% fully electric sales 2030.

Our ambition is to be net-zero in our value chain by 2040. This will enable our customers to have zero emission fleets by 2050.

If you want to get into the details, see our latest Annual and Sustainability report. 

Our Code of Conduct and other policies

 

Code of Conduct

Our Code of Conduct outlines the expectations for how we do business in the Volvo Group; ethically and in compliance with the law. Doing business this way builds trust with our customers as well as with society in general, which builds our commercial success.

 

 

 

Health and Safety policy

The health, safety and wellbeing of our employees is a priority.

 

 

 

Volvo Group Whistle

Any violations of our Code of Conduct shall be reported to managers. If that is not possible, suspected violations can be escalated to the Volvo Group Whistle. Retaliation against a person for making complaints in good faith is not tolerated

 

 

 

Human rights policy

The Volvo Group is committed to respecting internationally recognized human rights and avoiding causing or contributing to adverse human rights impacts.

 

 

 

Tax Policy

The Volvo Group shall comply with the tax laws and regulations in all countries where it operates.

 

 

 

Quality policy

Quality is a measure of our performance as experienced by our customers. The Volvo Group shall be the leader in customer satisfaction, delivering pioneering products and services for the transport and infrastructure industries.

 

 

 

Safety policy

Volvo Group aims to provide its customers with products which meet the highest demands on safety.

 

 

 

Environmental policy

The Volvo Group is to be ranked as a leader in terms of environmental care among the world's top producers of transport-related products, equipment, and systems.

 

 
 

Whistleblowing & Investigations policy

At Volvo Group, we believe that a vivid speak-up culture is a crucial element for the company’s success, which can help to uncover misconduct, and prevent violations of the law. 

 
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