Dealer Business Manager of Market Italy

Volvo Penta designs, develops, manufactures and markets marine and industrial power systems, advanced technology and high standards of quality, combined with a very high degree of customization and partnership with customers, are its prime competitive feature, we are both world leading and pioneers in our field.
Our employees describe Volvo Penta as a great place to work, built upon respect and commitment. We strongly believe that high performance comes from having fun at work and the courage to think outside of the box and pursuing the new challenges.
Are you a genuinely business oriented team leader looking for new challenges? Are openness to change, customer success and trust fundamental to you in your daily work? Do you find it rewarding working cross functional and cross boarders? Are you a great listener and do you have a team oriented spirit? If so, we may have the perfect job for you!
Volvo Penta Region Europe is looking for a Dealer Business Manager of Market Italy.
Languages: You must be fluent in Italian and English, other languages would be a benefit.
Travel Required: Available for business trips in Italy, Malta and Europe, business travelling is an important part of this job.
Location: Volvo Penta - Italy offices based at VOLVO GROUP ITALIA S.p.A, Via Gallarate, 182 20151 Milano Italy
The Dealer Business Management organization is responsible for development of the dealer network and its competence including business plans, definition and implementation of Parts & Accessories strategy, and implementation of Marine and Industrial engines strategy in collaboration with other segments to secure the business growth through the sales of parts, accessories, engines as well as aftermarket support satisfaction.
The European dealer network includes ~80 Volvo Penta Centres and 800 Volvo Penta Service Dealers. The partnership, profitability, satisfaction and loyalty of the Volvo Penta Centres are vital for sustainable long-term business growth and stability of customer support, Volvo Penta Italy is one of the key markets in Europe.
As Dealer Business Manager, together with your local team you plan, control and develop all activities concerning marketing and sales to achieve the strategic business and sales objectives
Responsibilities:
  • Develop business and strategy for parts, accessories, soft offers and engines sold via dealers as well as the aftermarket support to the customers
  • Identify the market potentials and develop the dealer structure accordingly
  • Implement Regional and Local marketing activities via dealer network covering the local needs and Volvo Penta Global key focused areas
  • Plan and perform regular VPC and VPS audits in according with dealer business policies, access the result and implement the necessary actions accordingly
  • Drive and improve dealer satisfaction to Volvo Penta which including service dealer’s loyalty to local VPCs
  • Support to the Total Offer to OEM customers for excellent OEM customer satisfaction
  • Maintain, develop and support the OEM/OEM dealer in all segments via Volvo Penta networks
  • Continuously supporting and developing the engine sales capability and the application competence together with the engine sales teams
  • Continuously supporting and developing the aftermarket capability and the technical competence together with the market support team
  • Identify training needs and carry out in the areas of commercial competence both in the dealer level and in internal organization
  • Manage, inspire and develop the local Dealer Business Management organization
  • Participate in management team and contribute to the development of the market unit
You will be part of the Volvo Penta Italy Management team and report directly to the Head of Dealer Business Management in Region Europe.
Competencies
  • Strong communication and presentation skills
  • Team working skills
  • Drive for results
  • Analytical skills
  • Management skills
  • Business acumen
  • Organizational skills
  • Clear customer focus and responsiveness
  • Dealer business understanding and knowledge
  • Product knowledge and understanding of customer/market demands
  • Volvo leading people competence
  • Able to demonstrate a global mind-set and to propose regular actions/ ideas for improvements
Qualifications [Education, Experience & Technical Expertise]
We believe that you should have a university degree in commercial, additional technical background within mechanical engineering is a plus.
As responsible for the dealer business development as well as your own personnel, you need experience in the sales area/aftermarket business development area.
3 to 5 years management experience would be advantageous
Volvo is an equal opportunity employer and we are seeking to develop the group in a way that we will take maximum advantage of the strength inherent in differences in knowledge, experience, age, gender, nationality etc.
For further information please contac
Yichen Gu, Head of Dealer Business Management, yichen.gu@volvo.com
Ilenia Procicchiani, Local Manager, ilenia.procicchiani@volvo.com

About Us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.

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