Lead Product Quality Leader Cab

Do you have a passion for customer satisfaction and product improvements?
Would you be motivated to have a central position in product quality department?
Do you enjoy the challenge of working in global teams close to markets and customers?

If yes - we offer an opportunity to join a great team working with cab quality! We are an experienced team working with customer quality satisfaction. We work with a great deal of autonomy with a good possibility to influence the daily operation and way of working.
Quality is a core value of the Volvo Group and a prerequisite for Customer Satisfaction.
As a Product Quality Leader you will hold a strategic and important role belonging to the department Product Quality and Technical Service – Gothenburg. We are a part of the Global Quality & Customer Satisfaction organization. Our teams have the overall responsibility for all short term quality improvements.
Main Responsibilities
The mission for a PQL is to be part of the team managing the improvement of quality on our products and services. In this team you will investigate quality issues, prioritize them and secure that appropriate corrective actions are taken.
  • Search, detect and quantify customer quality issues
  • Perform pre-investigation of field quality issues
  • Initiate, coordinate and prioritize quality actions
  • Ensure communication on product quality or on customer satisfaction within the organization
  • Request external campaign based on technical description
  • Identify potential safety related issues
  • Qualifications
  • Master degree in technical area or equivalent experience
  • Good knowledge about aftermarket, quality processes and product
  • Good knowledge of heavy duty vehicle development
  • Excellent communication, networking and presentation skills
  • Excellent English skills
Personal Profile
For success in this role you have work experience in relevant field for minimum 5 years and a proven record in communication and presentation skills. You enjoy working in cross functional, international environment. You have a deep technical interest and are willing to learn more about our products and their application.
You will be part of a result oriented team of highly motivated colleagues that wants to make a difference for the end customer. You are curious and driven and are often in direct contact with dealers/market companies and end customers. As a team we focus on continuously improving our deliveries and way of working.
We are actively working to establish teams that will take maximum advantage of the strength inherent to differences in knowledge, experience, age, gender and nationality, among others.
We find that well balanced work teams increase group dynamics, creativity and new approaches to solutions.
If you feel you are the person we are looking for then please send us your CV and application.
For more information please contact
Mattias Gunnergård, Director Product Quality, phone; +46 31 323 39 44

About Us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Group Trucks Technology provides Volvo Group Trucks and Business Area's with state-of-the-art research, cutting-edge engineering, product planning and purchasing services, as well as aftermarket product support. With Volvo Group Trucks Technology you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

We want to get to know you

Application Process

Apply

An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile.

Interview

If selected for an interview, you will be contacted with information about the following process steps: second interview, assessments and references.

Selection

All candidates will be notified when a final candidate is selected for the job. You can choose for us to keep your resume in our database and activate a search agent that will look for other jobs that match your profile.

Introduction

When you begin your employment, you will receive an introduction to help you quickly become part of the team and start working with your tasks in the best possible way.

Testimonials

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