Support Professional IT

Support Professional IT – Time Critical Support (TCS) - Volvo Group Trucks Technology (GTT) Process & IT Lundby
Introduction
Are you a result oriented experienced in IT technician, drive for solution, love problem solving skills, with good building relation skills, who are willing to be part of a team with a lot of energy and passion? And do you have the curiosity and drive to take on new possibilities? Then please continue to read because you might very well be the one we are looking for!
Pure installation, quick work around to protect GTT tests, end user contacts, problem solving, sense of urgency, working with improvements, GTT Process and IT TCS team support 3500 end user, secure time critical support for important test environment we support the future in our day to day work. And we want you to join our team!

This is us, your new colleagues
Time Critical Support team in Lundby is a small tailor made team that handles Group Truck Technology end user mainly with procurement and other type of daily questions. We also secure uptime in our critical test environment when it comes to the infrastructure equipment. In this work, we need to secure work around and then work for solving the problem. TCS team work as one team and have year of experience. We discuss and put time to secure a good team spirit and keep our trust level in the team. We help and challenge each other in a respectful way. Our user of our IT services is always in our focus. Every day is a new day with new challenges. You need to like high pace work, take own responsibility, dare to take action and challenge way of working to be part of the continuous learning.
Role description
Support Professional IT

Who are you?

To be successful in the position you need to be service minded, well organized and have excellent communication and networking skills. Nevertheless, most of all you are a true team player and you contribute with good team spirit.

Required knowledge/experience

As we are a truly global and diverse company, most of your meetings and emails will be in English, hence you need to be fluent in both speaking and writing in English.
As we work with End User you need to have a professional way and feel confident in this situations.
As our main work is IT related, you need many years of IT experiences preferred in Windows, Linux environment. ITIL education is a base demand.
To keep order you need to collaborate with the team and take team responsibility on out task and priorities the work according to decided way of working.
Experience on working on well-structured problem and improvement work is a plus.
Like to work in a changing environment both from technical, way of working environment to stay ahead.
You should not just focus on doing your work well, you also have a responsibility to develop and improve way of working and developing yourself and the team.
A Master or Bachelor degree in Engineering or equivalent professional experience.
Are we a perfect match?
If you like, what you read and can see yourself grow and develop in our team, we will be happy to get your applicant.
Curious, and have some questions? Call me!
Hiring Manager

Lena Beckmann Carlsson, Functional Manager Test Lab & Support Process & IT GTT
tel, 0739023791

About Us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Group Trucks Technology provides Volvo Group Trucks and Business Area's with state-of-the-art research, cutting-edge engineering, product planning and purchasing services, as well as aftermarket product support. With Volvo Group Trucks Technology you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

We want to get to know you

Application Process

Apply

An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile.

Interview

If selected for an interview, you will be contacted with information about the following process steps: second interview, assessments and references.

Selection

All candidates will be notified when a final candidate is selected for the job. You can choose for us to keep your resume in our database and activate a search agent that will look for other jobs that match your profile.

Introduction

When you begin your employment, you will receive an introduction to help you quickly become part of the team and start working with your tasks in the best possible way.

Testimonials

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