Service Technician

Summary:
Our Service Technicians are responsible for the mechanical repairs and services on a full line of heavy equipment products. Service Technicians perform highly technical maintenance, diagnoses and troubleshooting on the full line of Volvo Construction Equipment machinery including equipment components such as engines, transmissions, hydraulic systems, computer, electrical and structural repairs including welding.

Responsibilities:
  • Demonstrate safe work and environmentally sound behaviors at all times in support of VCES California’s Health and Safety Policy, Programs and initiatives
  • Promotes a customer first environment with emphasis on providing quality communication and work
  • Provides proficient diagnosing, testing and repairs on heavy equipment and related machinery
  • Comprehensive understanding and ability to read and interpret blueprints and schematics on Volvo product lines and systems
  • Ability to timely complete and submit work orders and warranty claims with detailed description as directed
  • Conducts jobs in a professional and customer oriented manner to assist the customers with their equipment concerns and provides detailed options to correct the issues
  • Responsible for the confirmation of the equipment function after repair
  • Ability to provide telephone support to the customer in order to perform troubleshooting, as directed
Success Factors:
  • Will exhibit strong safety focus and appropriate diligence of all required Personal Protective Equipment (PPE).
  • Capable of working independently or in a team, as directed.
  • Must have flexibility to work overtime and occasionally stay overnight to complete assigned task, as needed.
  • Must have all tools necessary to perform the required work and must maintain and secure them at all times.
  • Outstanding customer service and problem solving skills
Position Requirements:
  • High School diploma or GED
  • Minimum of 5 years’ experience working on construction /heavy equipment
  • Computer proficiency, especially with Microsoft products
  • Possesses a valid California Driver’s License and a good driving record
  • Frequent travel required
Physical Requirements:
  • Manual dexterity required for operating machinery and computers
  • Requires prolonged periods of sitting and/or standing and frequent stooping, bending, crouching and overhead reaching; with occasional climbing of stairs and steps or step-ladder
  • Requires occasional lifting, pulling, caring, or pushing objects or materials, over 50lbs; and may frequently lift, pull, carry, or push objects or materials, up to 30lbs

About Us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Construction Equipment is a global company driven by passion, curiosity and by our purpose: to build the world we want to live in. We believe that only through imagination and teamwork can we develop a world that is cleaner, smarter and more connected. Our company culture reflects this belief through the care and trust it places in our customers, employees and suppliers. People are at the heart of our business. It is through our strong network of talented, enquiring and innovative minds that we have been able to pave the way towards a more sustainable future. The global construction industry is our arena and our employees are our greatest assets.

We can only continue to stand out as industry leaders through the people driving us forwards. Come be a part of our team and help us build tomorrow.

Volvo Group North America is an Equal Opportunity Employer
E.O.E./M/F/Disability/Veteran
We Participate in E-verify

We want to get to know you

Application Process

Apply

An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile.

Interview

If selected for an interview, you will be contacted with information about the following process steps: second interview, assessments and references.

Selection

All candidates will be notified when a final candidate is selected for the job. You can choose for us to keep your resume in our database and activate a search agent that will look for other jobs that match your profile.

Introduction

When you begin your employment, you will receive an introduction to help you quickly become part of the team and start working with your tasks in the best possible way.

Testimonials

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