ISO, the International Organization for Standardization, promotes global standardization for specifications and requirements for materials, products, procedures, formats, information and quality management. Certification under ISO standards is an assurance that the ISO-required management of processes and documentation is in place.
“ISO certification ensures the management of environment risks, and the continual improvement of the quality of the products and processes we develop to help exceed our customers’ expectations,” said Randy Blose, Mack Defense senior manager of Purchasing, Quality and lead for the ISO certification. “Our entire organization was engaged and focused on revising and creating processes, procedures and preparing for the audits during the yearlong project.
The new Emergency Management System (EMS) and Quality Management System (QMS) offer organizations ability and measurement for continuous improvement.
ISO 9001:2015 is a QMS giving organizations a systematic approach for meeting customer objectives and providing consistent quality.
ISO 14001:2015 is an EMS which gives organizations a systematic approach for measuring and improving their environmental impacts.
Mack Defense, a wholly-owned subsidiary of Mack Trucks, is responsible for the sale of heavy duty trucks to federal- and ministerial-level customers globally.
Mack Defense, LLC, is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs almost 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2017 the Volvo Group’s sales amounted to about $39 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm.
For more information, please visit www.volvogroup.com.