Addressing sustainability risks in sales
We identify sustainability risks through credible tools and identified findings are assessed, described and escalated to relevant forums within business areas or at Group functions. Mitigation actions typically include engagement with our customers on the findings, and in some cases adapting wordings in our sales offer to mitigate the identified risks.
If the risks are considered high or not possible to mitigate, we may decide not to proceed with individual sales deals. In our screenings, we consider country risk levels, customer segments, end-users and potential end-use. Our business areas have the responsibility to perform the screenings, with support from Group functions when needed, to ensure responsible sales.