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Intern: Quality (Summer 2022)

Dedicated to quality, reliability, and total customer satisfaction, Mack Trucks, Inc. has provided its customers with innovative transportation solutions for more than a century. Mack Trucks, a member of The Volvo Group, is one of North America's largest producers of heavy-duty trucks. Part of Volvo’s Group Trucks Operations (GTO), the Macungie facility is one of 50 plants globally dedicated to the manufacturing of trucks. MACK® vehicles are sold and serviced in more than 45 countries worldwide. Mack manufacturing locations are certified to the internationally recognized ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nation's roadways.
Purpose/Description:
The purpose of this internship is to allow the student/intern to prepare for their future by applying what was learned during coursework (theory, skill development, professionalism) to the working world. Interns will be provided extensive hands-on experience in their field of study. The intern will work on important and innovative projects alongside our experienced staff and engineers.
Core Responsibilities:
  • Quality Dept. Tracking/Reporting/Metrics
  • Updating and maintaining Quality Management System to comply with current ISO Standard
  • Interfaces with plant personnel to accomplish quality and production goals
  • Assisting with integrating Quality Management System into a global Operational Management System
  • Supports, participates, and measures quality-in-station practices throughout specified assembly areas
  • Participates in root cause analysis of quality defects and employs problem solving skills in working towards resolution
  • Assisting Quality team with a variety of projects at the discretion of supervisor
Critical Competencies:
  • Attention to Detail: Monitoring adherence to standards and actively checking for accuracy of data received or generated before passing it on
  • Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback non-defensively
  • Dependability/Reliability: Following through on commitments, producing timely work to required -- or higher -- standards, pitching in to get the job done
  • Flexibility: Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments
  • Self-starter; works independently; takes initiative.
  • Excellent computer skills; proficient in Excel, Power Point and Word
  • Ability to react to issues impacting production with a sense of urgency, promptly assessing the issue and developing a feasible action plan and following it through to successful completion
  • Thrives in a team-based environment

Minimum Education and Experience:
  • Must be currently pursuing a degree and remain fully enrolled in program during the duration of the internship
  • Applicants must have a minimum cumulative grade point average of 3.0
  • Preferred Degrees- Quality Engineering, Mechanical Engineering, Electrical Engineering or Computer Engineering
  • Prefer a motivated Junior or Senior in good academic standing

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 
www.volvogroup.com/career. 

A new era is here. Technologies such as big data, automation and artificial intelligence are changing the way we look at manufacturing and logistics. Volvo Group Trucks Operations is the organization responsible for truck manufacturing and logistics within the Volvo Group and is shaping future industries.

Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions as well as the production of Volvo, Renault and Mack trucks. The organization is also responsible for spare parts supplies to the Group’s customers and for designing, operating and optimizing logistics and supply chains for all brands. Together, Volvo Group Trucks Operations represents 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global industrial footprint offers an opportunity for an international career in a state-of-the-art industrial environment, in which continuous improvement is the foundation. Join our teams as well!

Volvo Group North America is an Equal Opportunity Employer
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