Logistics Operations Manager

Want to join our journey towards excellence?


Do you want to change the world we live in, and find a purpose in developing our colleagues and the organization? Do you want to contribute to realizing Mack Trucks’ strategy and ensure that we are prepared for the challenges today and for the future, by supporting and driving the people and organizational performance initiatives?

Then we need you! We are looking for an inspirational professional with a strong interest in Continuous improvement, Change Management and Communication. Someone with a genuine will and drive to put words into action and cooperate with people around you.

This is us, your new colleagues...
Founded in 1900, Mack trucks are sold and serviced in nearly 30 countries worldwide. We are one of North America’s largest manufacturers of medium-duty trucks, heavy-duty trucks, proprietary engines and transmissions.
Mack is part of the Volvo Group, one of the world’s leading manufacturers of diesel, natural gas and electric trucks, buses, construction equipment, marine and industrial engines.
We work cross-functionally and globally to exceed our customer’s expectations and reach the world class manufacturing level. We have exciting work in front of us, and more on the horizon! The automotive world is changing rapidly and to be part of this big change is an exciting movement.

Want to learn more?
The Logistics Operations Manager, referred to internally as the Business Team Leader-Materials will manage and support the efficient, safe and effective movement of materials within Production & Warehousing Operations guaranteeing timely delivery of inventory to the plant. This is a first shift position with development and growth opportunities. You will be joining the best here at Mack Trucks!

Many growth opportunties await for Logistics leaders who are willing to join our team. We are actively working to establish teams which will take maxmium advantage of the diversity in our differenecs in knowledge, experience, age, gender, and nationality. Our DNA is built upon our Mack Production System (Lean), our Mack Values (We Are Safety, We Are Quality, We Are People and We Are Delivery) and our Volvo Values (Customer Success, Trust, Passion, Change and Performance) are guiding us to continue to succed in this industry.

Main activities and responsibilities for this role
• Provides leadership, training and supervision to a team of Material Supervisors.
• Collaborates with and supports assigned supervisory staff and other plant management in assigning, directing, reviewing, and monitoring work to maximize efficiency and productivity and drive continuous improvement.
• Develops and implements cross-training plans to increase the knowledge, experience and capabilities of supervisory staff.
• Effectively responds with urgency to issues affecting the delivery and movement of warehouse material to the production lines, ensuring maximum efficiency in the assembly and transfer of product.
• Interfaces with plant management and other supervisory personnel on issues affecting quality, production, materials, engineering and product transfer.
• Supports plant wide inventory accuracy initiatives.
• Complies with all Company and Governmental policies, rules of conduct and regulations including OSHA, safety, environmental, and health and supports team in compliance with the same.
• Ensures that Material Technicians have training and equipment necessary to perform their duties
• Manages manpower needs and concerns including but not limited to overtime, absenteeism, discipline, and shutdown.
• Implements corrective actions identified by key performance indicators as a means to improve overall equipment and manufacturing performance efficiency.
• Directs and manages area of responsibility to meet and achieve Company goals.
• Effectively collaborates with Logistics Engineering to drive process improvement changes and ensure process adherence through audits, employee engagement and buy-in
• Champions Lean activities in assigned areas of responsibility, identifying waste and promoting continuous improvement in alignment with the Volvo Production System.
• Works within a team environment that stresses employee participation and engagement.
• Reviews daily key performance indicators, to include but not limited to on-time order fulfillment, pick completion volume, overtime management, Material Direct Runners and ensures a closed communication loop between Logistic, Paint and Assembly.
• Drives a culture that is focused on continuous improvement, positive morale and exceptional levels of customer service.
• Maintains SAP and all payroll reporting systems

Critical competencies and experience
We are looking for a strong leader and team member with a continuous improvement mindset who will be committed to the teamwork environment through being a resourceful team player. Maintaining collaborative relationships with team members internal and external is key in creating a successful and strong team. Experience with decision making and influencing ability is key in being able to drive the implementation and necessary changes. Excellent communication skills will ease both team and cross functional work for allowing trustworthy network building.
The ideal candidate for this position has a Bachelor’s degree in supply chain/operations management or a related field, or equivalent combination of education and experience, 5-10 years management experience in manufacturing/logistics environment, is creative and collaborative with excellent written and verbal communication skills, Has significant accomplishments managing cost, supply/ demand forecasting, and logistics, Demonstrated ability to lead and direct others, Actively support the company values (Safety, Fairness, Respect, Hard Work, and Long-Term Profitability), Ability to effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives, Consistently adheres to and supports company policies and procedures, and safety regulations, Formal training in leadership, communication and people skills, Certification or formal training in Lean Manufacturing Methodology, Able to demonstrate a clear vision, global mind-set and successful people and culture leadership and integration in a local environment, Experience working in a lean manufacturing environment specifically with Mack Production Systems, Work experience requirement as department manager as well as working cross-functionally, Must have working knowledge of pull technology, total quality cultural environment and continuous improvement methods by waste elimination. Union relations experience is preferred.
Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Mack is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus and Volvo Penta.

Volvo Group North America is an Equal Opportunity Employer

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Application Process


The journey begins! An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile by login in to your account. The hiring team will review your application together with the hiring manager. Shortlisted candidates will be contacted with information about the following steps.