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Parts Spider

The Parts Spider is responsible for helping to increase the level of productivity of the service technicians by handling the Kanban as well as the local supply chain. In addition, the Parts Spider may assist the service technicians in diagnosing and repairing the vehicles.

Core Responsibilities:
  • Safeguard organizational and personal information confidentiality
  • Respect and enforce the policies, rules and values of the Company
  • Respect and utilize the Prevost Kanban principles: rules, guidelines and procedures
  • Contribute to the attainment of Company objectives through efficient use of our resources
  • Foster teamwork, collaboration, and improved communication between sectors
  • Act as a worthy representative of Prevost
Tasks:
  • Prepare, in advance, the parts carts and display the parts in the required sequence of utilization by the service technician
  • Deliver the carts to each service technician and confirm that all required parts have been provided
  • Pick in the Kanban store or order from the parts counter any additional parts required by the service technicians; deliver the parts and return any parts that might not have been utilized
  • Replenish the store by following the Kanban re-ordering process; put away the parts delivered by the warehouse clerks
  • Assess, on a regular basis, the inventory level of parts in the Kanban store
  • Adjust, in conjunction with the service manager, the type and number of parts in the Kanban store based on local branch requirements (i.e., season, warranty, etc.)
  • Assist the service technicians in diagnosing technical problems (if needed)
  • Help the service technician in anticipating the required or additional parts he/she might need
  • Various other tasks as assigned
Required Competencies:
  • Determining required parts needs, picking and delivering parts to service
  • Proficiency in accessing databases to identify parts, numbers, etc.
  • Able to interact with customers and respond to their needs
  • Able to work in a team concept with people from all aftermarket sectors.
  • Able to follow organizational guidelines and be very rigorous in the Kanban principles
Minimum Education & Experience Required:
  • Two-year technical degree OR High School diploma with related work experience
  • Three to five years of experience in automotive/ bus/ truck products
Physical Requirements:
  • Able to lift 35lbs
  • Able to be mobile through the warehouse and parts department
  • Able to tolerate extreme local temperatures

Volvo Buses is one of the world’s leading provider of sustainable people transport solutions. It is a part of Volvo Group. The offer includes premium city- and intercity buses, coaches, and bus chassis as well as services for increased productivity, uptime and safety. Volvo Buses has sales in 85 countries and a global service network with more than 1,500 dealerships and workshops. The manufacturing sites are in Europe and in North and South America. The head office is in Gothenburg, Sweden. For more information visit http://www.volvobuses.com

Volvo Group North America is an Equal Opportunity Employer
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