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Financial Problem Solver Nordic (Temporary Assignment)

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Introduction

Volvo Action Service (VAS) takes care of our Volvo Trucks customers across Europe whenever one of their vehicles breaks down. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible.

This is us, your new colleagues
You will work in a dynamic environment with colleagues from all over the world, where your team is your family away from home. Our diversity makes us stronger and we speak 21 different languages in order to support all of our customers.

We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (United Kingdom) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might prevent that.

Do you just love to ...
  • We take full ownership of the breakdown, giving our customers peace of mind.
  • As a Financial Problem Solver you will handle the financial areas of this process.
  • You will support the dealers in their native language and handle essential information within our designated systems.
  • You follow the defined finance process keeping the customer needs and business goals in mind.
  • You will follow up incorrect invoices, ensure invoices are paid in time and have frequent contact with your markets.

Are you the one?
  • Customer focused
  • Confident communicator
  • Well organised, able to deal with deadlines and targets
  • Attention to detail
  • Proactive problem solver with good negotiation skills
  • Team player with a positive attitude
  • Keen to learn and develop your skills
  • Fully proficient in English and one of the following languages: Swedish, Danish or Norwegian
  • Any other European languages are an asset

A perfect match?

This is a temporary position for 6 months, which can be extended.
  • Competitive salary, with meal vouchers, transport costs etc.
  • Full flexible working hours
  • Well-being services
  • Restaurant on site
  • Opportunity to grow within the company
  • Good work life balance
  • International environment


The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

We want to get to know you

Application Process

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The journey begins! An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile by login in to your account. The hiring team will review your application together with the hiring manager. Shortlisted candidates will be contacted with information about the following steps.

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