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Marketing Cloud Admin

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About the role:
As a Marketing Cloud Admin you will participate in, and eventually lead Marketing Cloud implementations. While mostly focused on delivery, you may be involved across the entire project lifecycle. An integral part of your role will be working with customer to further their digital marketing through Marketing Cloud usage. You will act as a trusted source of knowledge to advise customer in line with Marketing Cloud best practice and its growing number of capabilities to ultimately build a vision for a multi-channel roadmap.

Responsibilities:
This is a varied delivery role, with the following responsibilities assigned, (depending on your skills and experience as well as company needs):
  • Salesforce Marketing Cloud implementation, configuration, data migration, and working with Marketing Cloud Connect, and other Integrations,
  • Lead requirements gathering, solution design, and writing statements of work,
  • Communicate project concepts and outcomes to client project stakeholders,
  • Design and delivery of solutions in Email Studio
  • Design and implement, for automated email/mobile journeys using Email Studio,Mobile Studio, Automation Studio and Journey Builder, and advise clients on how to optimize further,
  • Strong understanding of digital marketing KPIs, such as email marketing, PPC and other marketing conversion metrics,
  • Experience in reporting and analyzing email activity using Email Studio reports and Journey Builder. (Nice to have) proficiency with Data Views and Discover Reports within Analytics Builder, Einstein Engagement,
  • Design and/or build integrations between Marketing Cloud and 3rd party applications or data sources,
  • Conduct user training and actively promote user adoption of Marketing Cloud,
  • Track record for delivering marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines.


Required Qualifications and Background
  • 3 to 6 years experience working hands-on in Marketing Cloud implementations, ideally involving integrations with Salesforce core and other platforms.
  • Certified Marketing Cloud Consultant
  • Certified Marketing Cloud Email Specialist
  • Knowledge, Skills, and Abilities.

Required:
  • Ability to work with clients to design customer journeys, and associated data models. Extensive experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Journey Builder and Automation Studio, and ideally also Cloud Pages and Mobile Studio.
  • Understanding how to build a custom preference center.
  • Conceptual understanding, to be able to establish data models, work with API’s and configurations
  • Knowledge of 1+ of the 6 programming languages in SFMC: AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL (andQuery Studio experience) or Guide Template Language).

Experience with Salesforce CRM (Sales & Service Cloud, Communities)
  • Have a ‘can-do’ attitude and be a good team player.
  • Clear communication skills to make complex technical matters simple when when communicating with non-technical stakeholders and client executives,
  • Bachelor’s, postgraduate degree or professional qualification.
Contact us!
Karmegam, Rajeshkanna, rajeshkanna.karmegam@volvo.com

Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 
www.volvogroup.com/career. 

Group Digital & IT has the ambition to enable value creation at scale for the Volvo Group. Digital solutions are becoming more and more key in the industries, where we are operating. The solutions and emerging technologies, provided by Group Digital & IT, enable our customers and their customers to do more with less, better for others and best for the future.

We are 3,600 employees located in more than 30 countries, present at all major Volvo Group locations, and we are working in a completely global organization.

In Group Digital & IT we strive for something bigger, we are truly customer centric, and we collaborate with inclusion, together cross the Volvo Group. We learn to stay ahead, we are curious and eager to acquire new and deeper knowledge, both as individuals and as teams.

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