GTO Service Market Logistics (SML) APAC is a part of Group Trucks Operations (GTO) being globally active in more than 40 locations delivering world-class operational excellence for our customers, based on smart logistics solutions we have. Our job is to develop, manage and optimize the Service Market supply chain for all Volvo Group brands.
The primary purpose of the
Team Leader - Stock Management role is to ensure that all operational activities within the Warehouse are carried out in a cost-conscious, efficient and productive manner in order to achieve the required performance and quality targets pertaining to our customer’s needs and requirements.
ABOUT THE ROLE:In this role you will be required to exhibit and drive the Volvo Group ethics, values and code of conduct at all times; maintain compliance with company standards, while leading and operating in a safety prioritised environment; foster and lead a strong collaborative team environment within the warehouse by effectively and proactively communicating with all team members, team leaders and management.
Other Key Responsibilities include:Warehouse Operations- Accountable for all team and personal results
- Manage/support & counsel team members to ensure expectations, policies and goals are being met
- Lead & Assist in training of team members
- Coordinate and participate in all processes in the most efficient and effective manner.
- Monitor team members performance and council where necessary
- Develop, compiling and updating of all relevant processes and work instructions for work areas
- Process ALL necessary paper work to effectively run work area
- Utilize ALL computer systems available to ensure efficient work area
- Promote teamwork principles within team
- Allocate work effectively and efficiently within the team
- Promote and develop a customer orientated focus within the team
- Monitor and strive to achieve set goals and achievements consistent with DC objectives
- Support other warehouse sections
- Liaise and support other team leaders
- Lead 5S culture and overall warehouse organisation and cleanliness
- Apply lean principles and enforce team adherence to maintaining principles application in all their tasks
- Ensure compliance with VGA’s Environmental Policy, ISO9000 standards, and Workplace Health and Safety requirements. Take all reasonable steps and precautions to protect our workplace, employees, and our environment
- Supporting and/or leading training of employees
- Customer service surveys
- Other duties as required
Continuous Improvement (VPS)- Evaluates processes or programs to drive continuous improvement
- Proactively seeks to maximise opportunities to improve own and team performance whilst identifying ways of working better with stakeholders
- Ensures efficiency through improving systems, processes and structures
- Seeks feedback and reviews results to determine opportunities for improvement
- Ensures that high quality standards of work are met consistently, or improvements are identified and applied to offer our customers the best possible products and service
- Drives team to identify improvements and implement accordingly in a timely manner to offer a greater output to the customer
Teamwork and Collaboration- Works with others to achieve shared goals
- Provides team with clear direction
- Models team qualities such as respect, helpfulness, cooperation and support
- Provides an environment which supports members of the team
- Provides appropriate support to team members
- Explains decisions and actions in terms of contribution to the short and long term organisational goals
- Balances personal goals with team goals
- Leads by example. Sets the standard to which other model their work quality and efforts from
Performance Management- Sets clear goals and expectations and is accountable for outcomes and behaviour
- Sets standards and goals for individuals and teams
- Evaluates teams and individuals in relation to performance objectives
- Addresses performance shortfalls quickly, directly and openly with individuals
- Recognises good performance
- Sets team objectives in line with organisational strategy
Our Culture- Uphold the Volvo Groups ethics, values and code of conduct
- Promote equal opportunity, diversity and inclusiveness
- Act with integrity and diligence
- Communicate effectively with others. Always displaying honestly, openness and respect
- Promote and drive a culture of responsibility, that encourages staff engagement and a willingness to learn and improve
- Encourage work-life integration by helping others to find motivating and rewarding work arrangements
- Think and act with an end to end, supply chain mentality
ABOUT YOU:Qualifications- Current LO and LF Licences (preferred)
- Senior Certificate (preferred)
- Certificate III or IV in Warehousing or equivalent leadership certificate (preferred)
Experience and Skills- Ability to lead and motivate team members and other warehouse staff
- Ability to deal with, and be supportive of colleagues/customers across all levels of the organisation
- Team Player and proactive approach to team work
- Excellent organisational, interpersonal and multi-cultural communication skills
- Ability to work autonomously
- Solid time management skills
- Flexible approach to work commitments
- Strong computer and data input skills, Microsoft Office and warehouse management systems
- Experience in running Stocktakes or Perpetual Counts
- High attention to detail and accuracy in data management
- Experience with Quality checking of product and discrepancy investigations
- Previous experience in a warehouse environment
- Operate available materials handling equipment as per applicable JSPs and HSE requirements
- Experience in managing teams of people, planning work and scheduling resources as required
This role is being offered on a temporary full time basis at our Minto site, New South Wales.
