Customer Service Representative (CSR)

Renault Truck Commercials' prestigious Reading Dealership is looking for an excellent Vehicle Dealership experienced Service Advisor to provide a service to customers that will promote the profitable sale of Workshop Services and Products.

This position is the first point of contact for both face to face and telephone customers and is a central position between the workshop and service areas of the business as well as involvement in the support of admin and invoicing functions.
08.00 to 17.00 Mon-Fri 40 hrs with alternate Saturday mornings paid at time and a half.

Paying up to £33,000 DOE plus overtime paid at time and a half
If you have the following skills, we'd like to hear from you:
  • Familiarisation of book times
  • Familiarisation with Vehicle parts.
  • Understanding of relevant systems relating to the Service Department including changes and on-going developments.
  • Interested in product development by reading relevant technical information issued.
  • Good communication skills, both written and oral.
  • Confidence and upselling skills
  • Customer focus
Why work for us

We look forward to hearing from you.

Renault Truck Commercials is an Equal Opportunities Employer
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Since 1894, Renault Trucks supplies transport professionals with robust tools and robust relationships. The vehicles (from 2.8 to 120 tons) and services offering are adapted to different transport applications and contribute to reduce customers’ operational costs. With Renault Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

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