This is a specialist level, where technicians are assigned responsibilities for performing highly skilled mechanical work in the repair and maintenance of coaches. Responsibilities may include trouble-shooting repair needs which are difficult to identify; independently completing major repair projects, or directing projects requiring a team effort, including supervision of others in the completion of some work.
Core Responsibilities: - Work independently or in a team environment with minimal supervision
- Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems
- Provide training, assistance, and mentoring of fellow coworkers
- Respect and care for the customer and their equipment
- Develop personal professional and technical skills on an ongoing basis
- Act as a worthy representative of Prevost at all times
- Foster teamwork and improved communications between sectors at all times
- Respect the rules and guidelines of the company
- Demonstrate leadership through application of the RED CARPET POLICY
- Uphold and promote corporate core values
- Comply with the quality and safety standards of the organization.
- Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers.
- Diagnose and repair customer equipment
- Complete documentation thoroughly and timely according to company requirements
- Maintain a clean and safe work environment on a continuous basis
- Verify the materials and equipment used in compliance with ISO guidelines
Knowledge, Skills & Ability: - Pass required aptitude test
- Advanced troubleshooting and diagnostic abilities
- Go to type person in areas of expertise
- Ability to look up parts efficiently and independently
- Assist customers over the phone with technical issues and / or questions
- Fill in for team leader when needed
- Be proficient in electronic media and laptop use
Required Education and Experience:- High school diploma, or GED required
- Maintain all requirements for Level 1 and Level 2 technician.
- 4 years of qualified mechanical experience or technical school graduate.
- Proactively acquire and expand knowledge of the latest technology and systems in the industry
Minimum Requirements: - Possess comprehensive set of tools requires to perform function of a level 3 technician
- Ability to read and write
- Comply with DOT physical standards
- EPA certifications for the safe handling of refrigerant
- Physical Demands:
- Standing long periods of time
- Exposure to extreme weather variances
- Lifting heavy objects
