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Assistant Branch Manager

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Mission/Purpose of the Job
To assist the branch manager in achieving branch sales and financial performance while achieving personal sales objectives. This position is expected to learn all aspects of running a retail branch for future reassignment.

Key Responsibilities/Accountabilities:
  • Continued sales, reduced quota with increased operational responsibilities.
  • Participate in the hiring and training of new sales associates.
  • Assist in the daily operations with decision making authority.
  • Participates in and leads weekly sales meetings.
  • Assists Branch Manager in driving sales, implementing strategies for continual branch improvement.
  • Establish and maintain relationships with wholesalers, dealers, and auction companies.
  • Build and maintain a good working relationship with customers, addressing customer service issues as necessary.
  • Assist in controlling branch reconditioning costs and vendor relationships.
  • Assist in the branch marketing and advertising efforts.
  • Perform all duties of the Branch Manager in cases of absence.
  • Work as a backup to sales on phone, floor, and lot days and/or closings (as needed only)
Critical Competencies:
  • Drive for results: Consistently achieving results, even under tough circumstances
  • Drives vision and purpose: Painting a compelling picture of the vision and strategy that motivates others to action
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Continuous Learning: Taking initiative and learning and implementing new concepts, technologies and or methods.
  • Plans and aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions
  • Initiative: Taking action in the absence of specific instructions or in the absence of a specific requirements, taking reasonable risk to achieve results and preserving when challenged.
  • Negotiation Skills: Influencing others to get their agreement on terms for the purchase or exchange of goods and services.
Essential Educational and/or Training Qualifications and Certificates:
  • Bachelor’s degree preferred or equivalent experience
  • 1-3 years in Sales Lead role or equivalent experience
Other Requirements:
  • Some travel may be required
  • Relocation preferred

We value your data privacy and therefore do not accept applications via mail.


Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.


Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.


Arrow Truck Sales, part of Volvo Group, is the leading retailer of used medium and heavy duty trucks in North America, with locations throughout the US and Canada. Since 1950, Arrow has built a solid reputation in the trucking industry by providing high-quality, pre-owned vehicles to customers who want to maximize the value of their purchasing dollars. 

Volvo Group North America is an Equal Opportunity Employer


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