Process Improvement Manager

If you are ready for meaningful challenges, have a passion for continuous improvement, and are eager to make a difference in culture and performance, we invite you to apply to become a Process Improvement Manager with our company.

At Mack Trucks, we support our team members in achieving their goals while at the same time helping to make our customers successful.

We strive for balance and believe that actively prioritizing a high level of diversity in our workforce creates a competitive advantage. It is our people that make the difference!

POSITION SUMMARY
The Process Improvement Manager is a member of the Continuous Improvement Department responsible for anchoring and supporting Mack Production System (MPS) implementation, providing leadership, coaching and training on lean manufacturing principles and tools across all processes within the Mack Lehigh Valley Operations (LVO) as well as externally.
The role is to lead and facilitate the implementation of MPS to drive business objectives for Safety, Quality, Delivery, and Cost. In addition, the role will coach management and employees in developing themselves, target setting, problem solving and implementing new standardized work methods.

The individual will have a leadership role in facilitating the continuous improvement journey at LVO in manufacturing operations as well as in support functions.

Additionally the candidate will initiate and drive cross-functional projects and major kaizen activities in a successful way.

CORE RESPONSIBILITIES
Create energy and enthusiasm for the continuous improvement journey
Provide training, coaching, support and feedback to teams and individuals implementing MPS
Continuously evaluate, develop and improve standard production system tools and methods
Supports target setting, problem solving and standardized work
Develops training material and assists in delivery of training sessions and workshops to all levels in the organization
Ensure that lean tools are organized, easy to find and clear when to use with tips and training for use
Drives culture change and acceptance of lean manufacturing principles across the organization by communicating and demonstrating the values and practicality of continuous improvement
Manages and supports kaizen week activities and events
Other Focus Area duties and tasks as needed including but not limited to preparing and presenting routine updates to leadership
Benchmark other Volvo sites as well as external partners and global leaders in lean practices.

CRITICAL COMPETENCIES
Strong interpersonal relationship capabilities at all levels of the organization
Strong coaching and training capabilities
Ownership / Accountability: Taking the lead in getting the job done and accepting responsibility for personal actions, costs, and results
Leadership: Setting and modelling high performance standards and empowering a team of people to achieve agreed-upon outcomes
Teamwork: Building cooperation among individuals and departments, sharing information and resources, and working to achieve group goals and outcomes
Passionate for lean manufacturing and has an in-depth understanding of manufacturing systems
Change agent utilizing continuous improvement with a focus on culture and people development
Resilience and perseverance: Ability to focus and execute projects to conclusion in the face of adversity and ambiguity

MINIMUM EDUCATION AND EXPERIENCE
Bachelor's degree in Engineering, Supply Chain, Business Management or related field or equivalent experience required
5-7 years of continuous improvement experience applying and coaching lean methods
Experience developing and training continuous improvement tools
Data analytics utilizing PowerBI, Qlik or other business intelligence tools
Experience in industrial manufacturing and assembly