Our Values & Policies

Our company culture is about how we interact with each other, our customers and society as a whole. It helps us achieve our business objectives. It is firmly rooted in our history and is critical to our company’s long-term success. It is the foundation on which everything is built.

A guiding force

The Volvo Group culture is defined by a set of five carefully chosen values, which include customer success, trust, passion, change, and performance. These values are a major force in guiding our day-to-day behavior and drive our decision-making at all levels of the organization. The Volvo values are easy to understand – and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization.

To work with us is to work with some of the world’s most iconic brands. It is also to be part of a reputation that has been earned over a century. It is our responsibility to honor that heritage and build an even stronger future for our company. Each of our individual actions collectively define who we are as a company and how the world sees us. Our company values help guide us on that journey. You can read about our values in more depth, below.

Do you have any concerns or compliance questions you would like to raise?

The Volvo Group Whistle is our online compliance reporting tool. Click below to report your concern.

Driving prosperity

Customer success

  • We truly understand our customers' business.
  • We listen to and talk with our customers about their needs, desires and challenges.
  • We focus on transport solutions that make customers successful and create value for society.
  • We deliver on our promises.

Trust

  • We are transparent and have respect for the individual.
  • We trust other teams to do their best and we respect the decisions made.
  • We collaborate easily and create excellent results through teamwork and open dialogue.
  • We are empowered our values and have the courage to act.

Passion

  • We are proud of the work and business we do.
  • We are engaged and committed to meet our goals.
  • We see how diversity strengthens us and try to bring out the best in everyone.
  • We admit mistakes, fix them and learn from them.
  • We are proud of our achievements, have fun and celebrate our successes.

Change

  • We are curious about the world around us.
  • We are innovative and find smart ways to create new solutions and business.
  • We see change and transformation as a source of inspiration and energy.
  • We are open-minded and share our knowledge.

Performance

  • We have a strong business instinct.
  • We have the skills, knowledge and intuition to do the right thing according to Volvo values.
  • We expect a lot from ourselves and others, and walk the extra mile to do a great job.
  • We see the big picture and know when to let go of an idea, a project or a plan.

Our Code of Conduct and other policies

At the core of what we do

 

Code of Conduct

Our Code of Conduct outlines the expectations for how we do business in the Volvo Group; ethically and in compliance with the law. Doing business this way builds trust with our customers as well as with society in general, which builds our commercial success.

 

 

 

Health and Safety policy

The health, safety and wellbeing of our employees is a priority.

 

 

 

Volvo Group Whistle

Any violations of our Code of Conduct shall be reported to managers. If that is not possible, suspected violations can be escalated to the Volvo Group Whistle. Retaliation against a person for making complaints in good faith is not tolerated

 

 

 

Human rights policy

The Volvo Group is committed to respecting internationally recognized human rights and avoiding causing or contributing to adverse human rights impacts.

 

 

 

Tax Policy

The Volvo Group shall comply with the tax laws and regulations in all countries where it operates.

 

 

 

Quality policy

Quality is a measure of our performance as experienced by our customers. The Volvo Group shall be the leader in customer satisfaction, delivering pioneering products and services for the transport and infrastructure industries.

 

 

 

Safety policy

Volvo Group aims to provide its customers with products which meet the highest demands on safety.

 

 

 

Environmental policy

The Volvo Group is to be ranked as a leader in terms of environmental care among the world's top producers of transport-related products, equipment, and systems.

 

 
 

Whistleblowing & Investigations policy

At Volvo Group, we believe that a vivid speak-up culture is a crucial element for the company’s success, which can help to uncover misconduct, and prevent violations of the law. 

 

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