HR Representative-Benefits

The main duties and responsibilities are outlined below:
  • Assist partners and employees with questions and issue-resolution efficiently, timely and with care.
  • Have a clear understanding of all the provided benefits as well as terms of eligibility for each employee group.
  • Support employees and third-party vendor with all leaves of absence as they relate to workers’ compensation, short-term disability, long-term disability, parental leave, family leave, and intermittent time off. This includes communicating policies and procedures to employees, keeping in constant communication with the employee, and reporting pay-related changes in a timely manner to the Payroll Department.
  • Work closely with the HR Business Partners with regards to leaves and accommodation requests that require HR input and guidance.
  • Assist with annual reporting requirements.
  • Ability to process benefit enrollments, COBRA, terminations of coverage, changes, beneficiaries, disability, retirements, and death claims.
  • Document and maintain process work instructions and knowledge share documents.
  • Train others on process and procedures.
  • Ability to work cross-functionally.
  • Participation in process improvements and root cause analysis.
  • Ability to confidentially manage HR and medical related information and always demonstrate ethical and professional conduct.
  • Assists with new hire orientation.
  • Prioritize and organize work in a demanding and fast paced environment.
  • Other administrative duties as assigned
Knowledge, Skills & Attributes:
  • Strong knowledge, understanding and ability to interpret laws, regulations and policies and they relate to leaves of absence and intermittent time off.
  • A sense of urgency, a capacity for accurate decisions and the ability to exercise sound judgement in a demanding work environment.
  • Excellent listening, verbal, and written communication skills with employees and all levels of the organization; able to create a working environment of open communication and trust.
  • Able to work effectively both autonomously, as well as collaboratively in a fast-paced environment consistently and deliver high quality results in a timely manner; responsive and service-oriented
  • Experience with SAP, Ultipro, Ofice 365
Education & Experience:
  • Bachelor’s degree in Business Administration, Human Resources, or related field, or equivalent combination of education and experience
  • At least three years’ prior benefits administration and leave of absence experience preferred
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
Volvo Group North America is an Equal Opportunity Employer

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