Senior Customer Support Specialist

Position: Senior Customer Support Specialist
Company: Volvo Financial Services
Location: Warwick with Hybrid working arrangements
Salary: £26,000 - £33,000 (depending on experience)

Volvo Financial Services invites you to become one of the world’s best known and respected brands within the commercial vehicle financial services industry. Having recently been accredited with Great Place to Work status for the second year running we are a forward-thinking company where there is regular and transparent communication. We are committed to hybrid working arrangements and helping you achieve both the needs of the business and your work-life balance goals. We have a range of fantastic benefits including an annual bonus, 33 days holiday (inclusive of bank holidays) increasing with length of service, defined contribution pension scheme, discount on new Renault and Volvo cars and free parking and gym on site and this is just to name a few!

The Senior Customer Support Specialist

If you are an experienced administration professional with excellent communication and relationship building skills then this is definitely the opportunity for you!

You should have strong knowledge and understanding of financial products and services with excellent organisational and prioritisation skills. The core of the role will be to develop strong relationships with the Market Company and the Dealer network to support the commercial activities of VFS and its partners. You will be a key support to the efficient operation of the team and wider operations department by driving change and working with key stakeholders to deliver exceptional customer service.

If you feel that you would be a good match then do not hesitate, apply now!

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.

Volvo Financial Services provides financial services and solutions that fit the way businesses are working today, while continually adapting to meet the needs of a changing world. Through our dedication to innovation, VFS supports society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Greensboro, North Carolina, USA and serves Volvo Group customers and dealers in more than 50 markets.

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