"Along with access to Mack's latest truck models and technology, many of our customers want the predictable operating costs that a maintenance contract can provide," said Matt Peterson, Mack Leasing System director of North American leasing and contract services. "With more Mack dealers now part of the Mack Leasing System network, we have greater flexibility in meeting our customers' heavy-duty transport needs."
To streamline the maintenance and repair experience and increase uptime, customers that lease or rent their vehicles through Mack Leasing System receive access to the expert care and extensive parts inventories that only Mack dealers can offer. Customers can choose from a menu of options that include preventive maintenance, repairs, licensing and substitute vehicles.
"Advanced technologies built into our trucks today require special diagnostic tools and expert technicians," Peterson said. "With either a full-service lease or a maintenance contract, customers have the added assurance of an accurate diagnosis and fast turnaround to get them back on the road."
Mack Leasing System also offers the convenience of maintenance contracts to customers who own their trucks. Sunbelt Rentals, Inc., one of the largest equipment rental companies in North America with more than 550 locations, is one of Mack's customers with such an agreement.
"Sunbelt chose to partner with Mack Leasing System under a guaranteed maintenance agreement because it reduces downtime, provides us with a 'one-stop shop,' and makes it much easier for us to forecast our truck maintenance budget by leveling out the costs over the life of the truck," said Eric Jahnsen, Sunbelt Rentals transportation services and sourcing manager.
Mack Leasing System accounted for more than 11 percent of Mack® highway trucks delivered last year, making it the brand's largest customer in North America. About 18 percent of transportation industry customers in the region opted to rent or lease their trucks in 2015.
Mack Leasing System added 19 member dealer locations in 2015, bringing its total to 210 full-service Mack Trucks dealers that offer leasing options in addition to traditional sales, parts and service.
Dedicated to quality, reliability and total customer satisfaction, Mack Trucks, Inc., has provided its customers with innovative transportation solutions for more than a century. Today, Mack is one of North America's largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks and diesel engines sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality and ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks, Inc. is part of the Volvo Group, one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2015, the Volvo Group's sales amounted to about $37 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm.
For more information about Mack, visit our website at www.macktrucks.com
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