Service Team Lead

Be part of a competent and dynamic team within a recognized company offering multiple career opportunities.

Prevost, a member of the Volvo Group, is looking for an effective and independent Service Team Leader for our Calgary facility.

The Team Leader will have to facilitate a balance between leading a small team of technicians, administration, and the service/ repair of buses. Management and administrative support is offsite, so you will facilitate the day to day operations of a small team of technicians, as well as some repair work when time allows.


  • Exercise good independent judgement
  • Foster teamwork and positive communications between employees
  • Coordinate the daily work and training of service technicians
  • Supervise service department for workload and meeting customer demands
  • Participate in work order process to expedite customer invoicing
  • Provide information for jobs to procure the necessary parts and materials required
  • Keep customers informed on completion times, delays, and changes to estimates
  • Build relationships with employees and customers
  • Coordinate for a constant flow of work and take steps to fill empty time periods in the service
  • Seek opportunities to increase sales.


  • Complete benefits plan
  • Competitive salary
  • Performance Bonus
  • Permanent position, Monday to Friday
  • Stimulating work environment in constant motion


  • High school degree or equivalent and 1 year in the automotive/heavy duty industry or 2 years on-the-job and a related background experience in service and parts (preferred)
  • Set of mechanic tools (preferred)
  • Computer knowledge: Microsoft Office
  • Be service oriented and a team player
  • Management/ leadership experience (preferred)

Apply NOW!

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Prevost: The absolute experience

Performance | confidence | Customer success | Change | Passion

Volvo Buses is one of the world’s leading provider of sustainable people transport solutions. It is a part of Volvo Group. The offer includes premium city- and intercity buses, coaches, and bus chassis as well as services for increased productivity, uptime and safety. Volvo Buses has sales in 85 countries and a global service network with more than 1,500 dealerships and workshops. The manufacturing sites are in Europe and in North and South America. The head office is in Gothenburg, Sweden. For more information visit

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