For existing suppliers

Useful links and documents

In this section our existing suppliers can find useful information related to their business. Ask questions about invoices or payments and read more about our Logistic Solutions, Payment & Financial Information and Corporate Standards. You can also contact our Support and log in to the Supplier Portal

Questions about invoicing or payment?

 

Get help at Purchase to Pay

Download

Payment & Financial information

In the document list below you can find information about routines and conditions for invoice handling and supplier payments in the Volvo Group.

Volvo Group Request to Pay directive 2011 Format PDF Size 151 KB
Mandatory information to be stated on invoices Format PDF Size 41 KB
FINAL Supplier payment dates year end 2023 and 2024 Format PDF Size 176 KB
FINAL Supplier payment dates year end 2024 and 2025 Format PDF Size 164 KB
Volvo Group VAT Guidelines Tooling(PDF, 0.4 MB) Format PDF Size 456 KB

Support contacts

User ID / Password queries: cmsservices@volvo.com

ePS Technical: System.ePS@volvo.com

EDI Implementation Issues: edi.implementation@volvo.com

Existing EDI Connection Issues: Helpdesk.EDI@volvo.com

Any other queries: support.supplierportal@volvo.com