Since 1982, MinnPar has been the trusted source for OEMs seeking a cost-effective solution to the aftermarket service parts management of non-core and discontinued product lines.
“Our value proposition is a true win-win for SuperPac customers and for Volvo,” commented PartsZone CEO Shirish Pareek. “Our main business is to cost-effectively manage the end-of-life service parts business for industry leading products, allowing OEM’s to focus their attention on improved performance and customer service for current and core product lines. We provide exceptional technical and parts support to our dealers worldwide.”
“We chose to partner with MinnPar because of their proven track record for customer service,” stated Kenneth Silverman, Vice President Customer Support for Volvo Construction Equipment North America. “Their technical and customer support expertise ensures that current or future generation owners of SuperPac Compaction equipment will have continued availability of genuine OEM replacement parts.”
In transitioning the service parts business to MinnPar, Volvo Construction Equipment North America also transferred all engineering drawings, parts inventories, customer and supplier lists, and transactional records.