The training facility primarily will be used to train personnel from Mack and Volvo dealerships, but Hagerstown employee training also will occur.
“We are pleased that the Mack Trucks Academy and Volvo Trucks Academy have selected our Hagerstown site as their newest location,” said Pierre Jenny, vice president of operations at the Volvo Group Hagerstown powertrain facility. “Training is of the utmost importance because it teaches people how to better perform key tasks in their positions.”
Mack and Volvo are committed to developing and delivering a comprehensive training offering that will support the dealer network in meeting their business objectives, with the goal of having a positive impact on profitability and customer satisfaction. This includes professional development in the areas of sales, parts, and service.
The Hagerstown facility will regularly host technicians, parts and service personnel from dealerships across the U.S. Participants will train to become master level technicians, service advisors and parts professionals so they can offer customers reliable and quality service.
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs about 95,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2016, the Volvo Group’s sales amounted to about $33 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm. For more information, please visit www.volvogroup.com or www.volvogroup.mobi if you are using your mobile phone.
March 17, 2017
For further information, please contact John Mies, Volvo Group North America, phone 336-543-9094, email firstname.lastname@example.org.