Mack Financial Services Launches Physical Damage Insurance for Fleet Asset Protection, No Matter the Make or Model

GREENSBORO, NC (Jan. 28, 2026) – Mack Financial Services (MFS) expanded its insurance portfolio to include physical damage coverage for every make and model in a customer’s fleet, delivering comprehensive coverage, simplified management and improved peace of mind across their whole operation.

MFS now offers a Rolling Asset Program (RAP) with flexible coverage designed to protect all assets in a customer’s operation. RAP features a flat, fixed rate for up to 72 months, monthly payment options, claims that do not impact customer rates, no annual renewal negotiation and the same end-to-end customer service that customers have come to expect from MFS. Coverage is available for any asset regardless of financing.

“Mack Financial Services’ Rolling Asset Program delivers simple and predictable protection of every asset in the fleet, with fixed rates that give our customers better budgeting certainty,” said Jonathan Randall, president of Mack Trucks North America. “Because RAP is available regardless of how an asset is financed, it simplifies insurance management and supports fleet uptime, all while backed by MFS’ customer service support.”

RAP offers multiple deductible options ranging from $1,000 to $10,000, optional windshield deductible, uninsured or underinsured motorist coverage, Personal Injury Protection in select states, optional downtime/rental reimbursement and a towing coverage option of $20,000 for Class 8 assets and $10,000 for trailers and other class vehicles. Non-Trucking Liability in select states is available alongside Physical Damage coverage.

 The launch of RAP builds on MFS’ expanding suite of waiver and insurance solutions designed to protect customers, their business and their financial peace of mind. Current offerings include:

  • Guaranteed Asset Protection (GAP) waives up to $50,000 between what insurance pays for total loss or unrecovered theft and loan/lease payoff balance.GAP Waiver costs as little as $1 a day during the loan or lease term.
  • Life Event Waiver, covering up to three months of payments upon the occurrence of a major life event, such as a physical disability, Commercial Driver’s License (CDL) loss, accidental death or critical illness. Offers up to a $25,000 benefit.
  • Total Protection (Life Event plus GAP), which is bundled coverage with a $500 customer discount.
  • Equipment Protection Program (EPP), physical damage coverage for financed units with fixed rates, no application process and claims not impacting loss ratios, for finance terms up to 84 months 
  • Personal Accident Insurance (Accidental Death & Dismemberment) for anyone regardless of financing, providing up to $100,000 in benefits and extendable to family and dependents

“It’s not just your loan, your TRAC lease or FMVs that they offer,” said Danielle Riley, finance manager for Bruckner Truck & Equipment. “From a customer standpoint, you’re getting a one-payment offering. Having a bundled service is definitely a big selling point to a customer.”

“At a time when truck insurance costs continue to rise, MFS is in a unique position to provide customers with competitive flat, fixed rates on physical damage coverage over multi-year periods, now across their entire fleets, regardless of make,” said Patrick Shannon, president of MFS North America. “When combined with our GAP, Life Event and Personal Accident offerings, our customers’ assets and cash flow are better protected.

Dedicated to durability, reliability and meeting the needs of customers, Mack

Trucks has provided purpose-built transportation solutions for 125 years. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and ISO 45001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.

Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs about 100,000 people and serves customers in almost 180 markets. In 2024, net sales amounted to about $47 billion. For more information, please visit www.volvogroup.com.

 

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