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Director Service Market and Retail Development

You are looking for an growth opportunity? Join our Renault Trucks Germany team.
The Volvo Group is looking for a "Director Service Market and Retail Development" (m/w/d) for our brand Renault Trucks.

You will be part of the Renault Trucks Germany Management Team, reporting directly to the Managing Director and leading a team of 10-15 employees.

You have the overall responsibility for the Service Market, Retail Development and Parts Sales in the Market “RT Germany”, which is a part of Sales Region Renault Trucks Europe.


Your responsibilities:

  • Implement decided strategies, actions, and tools to support a profitable, effective and efficient network development, workshops business and part sales.
  • Establish and implement KPI’s in order to monitor functional performance and provide reporting analysis upon request
  • Actively drive Aftersales parts and service sales and profitability including volume, mix and margin, adapting offer and sales arguments to regional environment
  • Work actively on market share growth within area of responsibility.
  • Follow up on the competitor’s strategies and activities on the market, anticipate new possibilities of development in the market
  • Drive and implement the retail strategy related to dealer/workshop structure and standards, business-, competence- and process development.
  • Govern technical product support, aftermarket engineering, 24/7 roadside assistance services, to improve product quality, and trucks repairs as well as avoid unplanned stops

Required Competences
  • University degree and / or equivalent, relevant qualification.
  • Relevant senior line management experience
  • Strong leadership and communications skills, including, strong personal credibility and
  • integrity
  • Strong ability and experience in driving change
  • Able to demonstrate a clear vision, global mind-set, and successful people & culture leadership
  • Customer and business-oriented mind-set
  • Fluent in German and English


What do we offer

  • a motivated team with a start-up mindset in a multinational company
  • flexible work conditions
  • good traffic connections
  • inspiring possibilities for personal development

Interested but not fullfilling all requirements? Do not hesitate! We at Renault Trucks place importance on your personality and motivation.
Now it's your turn! We are looking forward to receiving your application.
Die Volvo Group gehört zu den weltweit führenden Herstellern von Lkw, Bussen, Baumaschinen sowie Schiffs- und Industriemotoren. Sie vertritt die führenden Marken Volvo, Renault Trucks, Mack, Eicher, SDLG, Rokbak, cellcentric, Prevost, Nova Bus und Volvo Penta.

Seit 1894 beliefert Renault Trucks Transportprofis mit soliden Werkzeugen auf der Basis stabiler Geschäftsbeziehungen. Die angebotenen Fahrzeuge (2,8 - 120 t) und Dienstleistungen sind für verschiedenste Transportanwendungen maßgeschneidert und senken die Betriebskosten unserer Kunden. Mit Renault Trucks gehören Sie zu einem globalen und breit aufgestellten Team. Wir arbeiten mit Leidenschaft, vertrauen einander und begrüßen den Wandel, um auch weiterhin ganz vorne dabei zu sein. Wir machen unsere Kunden zu Gewinnern.

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