“Mack is focused on providing customers options to improve their total cost of ownership through connected vehicle services. Enhancing maintenance planning utilizing existing vehicle telematics and data analytics is yet another way in which we accomplish this. Vehicle technology and data provide us the capability to ‘customize’ planning so that it’s specific to a vehicle and its operation,” said David Pardue, vice president of connected vehicle and contract services for Mack Trucks. “This enables customers to optimize planned downtime.”
Mack’s dynamic maintenance service further expands the partnership with Noregon, an IoT (Internet of Things) company specializing in connected vehicle solutions. Mack’s unique approach utilizes the Noregon platform to enhance the dealer user interface and brings the decision-making process closer to the customer through the dealer.
Dynamic maintenance leverages data intelligence from vehicle data analytics, combined with enhanced software features from Mack®GuardDog® Connect telematics, the Noregon platform, and Mack’s ASIST service communications process to more accurately reflect planned maintenance needs and replace traditional ‘set mileage scheduled’ plans.
Currently, dynamic maintenance is targeted to powertrain-related maintenance services. “This is just another step forward in our connected technology journey, and will help our dealers prepare for changing and future vehicle maintenance opportunities,” Pardue said.
For more information, please visit your Mack dealer or www.macktrucks.com.
Dedicated to durability, reliability and meeting the needs of customers, Mack Trucks has provided purpose-built transportation solutions for more than a century. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs almost 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2018, the Volvo Group’s sales amounted to about $43 billion. The Volvo Group is a publicly held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm. For more information, please visit www.volvogroup.com.
For more information about Mack, visit our website at www.macktrucks.com