Contact center - Germany

Opening hours

Monday-Friday 08.00-12.00 and 13.00-16.00 CET

Phone number

+49 6501 80 29 801

Support process

1. Fill out the contact form below to submit an online request
Please note: We will only handle requests in English since inquiries are managed by an international team.

2. Confirmation e-mail with service number
Please keep the service number in order to reference your online request in the future.

3. We get back to you, the Contact Centers leadtime is up to two (2) working days 
Not all cases can be resolved within two working days but a first contact with status updates should be made during this leadtime.

Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below only for queries related to Volvo Cars.

Phone number: +46 31 59 00 00

Type of Issue *
Volvo Group company name (invoice receiver) *
Message: (Eg : Invoice number with date of invoice,…) *
Your name *
Your e-mail address (please check carefully) *
Your phone number *
Supplier/PARMA/vendor number *
Supplier company name
Supplier company country *
Supplier VAT number
Attach your document
Attached : /10MB
Total File size limit reached

(Kindly upload files with .jpg, .jpeg, .gif, .mpg, .mpeg, .bmp, .txt, .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx,.zip")

Total File size limit reached
(* this is a required field)
This field is required. Please enter a value The email format is not correct Message can be at most 256 characters

Download

Order and invoice information, EBD Sweden

Order and invoice info - EBD Sweden(PDF, 0.1 MB)
Purchase to pay contact center feedback

Help us to get better

Give us your valuable feedback

Give your feedback