Contact center - Germany

Support process

  1. Fill out the contact form below to submit an online request
    Please note: We will only handle requests in English since inquiries are managed by an international team.

  2. Confirmation e-mail with service number
    Please keep the service number in order to reference your online request in the future.

  3. We get back to you, the Contact Centers lead time is up to two (2) working days 
    Not all cases can be resolved within two working days but a first contact with status updates should be made during this lead time.

Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below only for queries related to Volvo Cars.

Phone number+46 31 59 00 00

Order and invoice information, EBD Sweden

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