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Contact center - Germany

Opening hours
Monday-Friday 08.00-12.00 and 13.00-16.00 CET

Phone number
+49 6501 80 29 801

We will be closing the supplier portal effective 31st May 2022, to get the latest status of your payable invoices or to submit queries related to your invoices we request you to use the Vendor Self Service portal VVI.

Existing portal (P2P Portal) will be available only for submitting your request to obtain access to Viewing Vendor Invoice (VVI)

Please note: Access to VVI can only be given to individual user and corresponding Email ID’s, We will not grant any generic access to a group of people (Team Access)/ functional mailboxes.

Support process

  1. Fill out the contact form below to submit an online request
    Please note: We will only handle requests in English since inquiries are managed by an international team.

  2. Confirmation e-mail with service number
    Please keep the service number in order to reference your online request in the future.

  3. We get back to you, the Contact Centers leadtime is up to two (2) working days 
    Not all cases can be resolved within two working days but a first contact with status updates should be made during this leadtime.

Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below only for queries related to Volvo Cars.

Phone number+46 31 59 00 00

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Terms and Conditions

Order and invoice information, EBD Sweden

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