Contact center - Sweden

Opening hours
Monday-Friday 09.00-11.00 and 13.00-15.00 CET

Phone number
+46 31 66 41 20

We will be closing the supplier portal effective 1st March 2022, to get the latest status of your payable invoices or to submit queries related to your invoices we request you to use the Vendor Self Service portal VVI.

Existing portal (P2P Portal) will be available only for submitting your request to obtain access to Viewing Vendor Invoice (VVI)

Please note: Access to VVI can only be given to individual user and corresponding Email ID’s, We will not grant any generic access to a group of people (Team Access)/ functional mailboxes.

Från och med 1 mars 2022 kommer Volvo att stänga webformulär funktionen på denna sida. Det betyder att Ni behöver få tillgång till VVI-portalen för att kunna kontrollera fakturastatus eller skapa ett ärende. Befintliga sidan kommer att vara tillgänglig endast för att begära anslutning till Viewing Vendor Invoice (VVI).

Vänligen observera att Volvo endast accepterar
personliga e-postadresser. Inga allmänna
e-postadresser kommer att beaktas.

Support process

  1. Fill out the contact form below to submit an online request
    Please note: We will only handle requests in English since inquiries are managed by an international team.

  2. Confirmation e-mail with service number
    Please keep the service number in order to reference your online request in the future.

  3. We get back to you, the Contact Centers lead time is up to two (2) working days 
    Not all cases can be resolved within two working days but a first contact with status updates should be made during this lead time.

Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below for any queries for Volvo Cars.
Phone number: +46 31 59 00 00

Order and invoice information, EBD


Order and invoice info - EBD Format PDF Size 185 KB

Viewing Vendor Invoice (VVI)

Save time, check your invoice status online

Viewing Vendor Invoices is a web based tool located in the Supplier Portal. 
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.

VVI for Suppliers

Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’

Log in to Supplier Portal

VVI for Volvo Group Employees

Find invoice status, deductions copies, payment details etc. as per your own convenience.

VVI for Volvo employees

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