Opening hours
Monday-Friday: 8:00 - 4:00 EST
Phone number
+1 336 393 4100
Toll free
+1 866 411 4377
Fax
+1 336 393 2074
We will be closing the supplier portal effective 1st March 2022, to get the latest status of your payable invoices or to submit queries related to your invoices we request you to use the Vendor Self Service portal VVI.
Existing portal (P2P Portal) will be available only for submitting your request to obtain access to Viewing Vendor Invoice (VVI)
Please note: Access to VVI can only be given to individual user and corresponding Email ID’s, We will not grant any generic access to a group of people (Team Access)/ functional mailboxes.
Note: If you have any queries for Mack Trucks INC (US45) please call us on 866-411-4377 as we have stopped to accept queries via this tool.
Request access to VVI for suppliers by choosing your contact country above, then fill out the online form and select VVI as ’type of issue’
VVI functionality and Chatbot (PPT, 2,91 MB)
VVI information and login instructions (PDF 1 MB)
VVI guide in French (PPTX 4 MB)
VVI Viewing Vendor Invoices (PDF113 KB)
Instructions for the supplier to submit invoices through EDI or email (PPTX 475 KB)
Instructions for the supplier to submit invoices through EDI or email (France) (PPTX 466 KB)
Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below for any queries for Volvo Cars.
Phone number: +46 31 59 00 00
Please note that we have a web portal where vendors for our Mack manufacturing facilities can find invoice status, payment details and copies of deductions.
- For all users
To obtain access to Viper please fill in the form on this page.
Save time, check your invoice status online
Viewing Vendor Invoices is a web based tool located in the Supplier Portal.
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.
Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’
Find invoice status, deductions copies, payment details etc. as per your own convenience.
