Contact center - Netherland

Opening hours

Monday-Friday 8:00-12:00 and 13:00-16:00

Email: crediteuren.vnl@volvo.com

Phone number: +31 88-8823027

Support process

1. Fill out the contact form below to submit an online request
Please note: We will only handle calls and webform requests in English since inquiries are managed by an international team.

2. Confirmation e-mail with service number
Please keep the service number in order to reference your online request in the future.

3. We get back to you, the Contact Centers leadtime is up to two (2) working days 
Not all cases can be resolved within two working days but a first contact with status updates should be made during this leadtime.

Note

  • Case should be created as per the invoice/bill-to address. If you have a request for Volvo Parts Corporation, please click here.
  • Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below for any queries for Volvo Cars.
    Phone number: +46 31 59 00 00

Viewing Vendor Invoice (VVI)

Save time, check your invoice status online

Viewing Vendor Invoices is a web based tool located in the Supplier Portal. 
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.

VVI for Suppliers

Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’

VVI for Volvo Group Employees

Find invoice status, deductions copies, payment details etc. as per your own convenience.

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