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Contact center - France

For queries in regards to Volvo Construction Equipment click here

Opening hours
Monday -Thursday: 09:00-12:00 & 14.00-16.30
Friday: 09:00-12:00 & 14.00-16.00 

Phone number
+33 481 937 937

Support process

  1. Fill out the contact form below to submit an online request
    Please note: We will only handle requests in English since inquiries are managed by an international team.

  2. Confirmation e-mail with service number
    Please keep the service number in order to reference your online request in the future.

  3. We get back to you, the Contact Centers leadtime is up to two (2) working days 
    Not all cases can be resolved within two working days but a first contact with status updates should be made during this leadtime.
  English   French
  Type of request   Type de demande
  Copy of deduction   Copie d'avis de débit
  Open item list   Situation de compte
  Payment reminder   Rappel de paiement
  Payment specification   Détail de paiement 
  Viewing Vendor Invoices - VVI   Accès à votre portail Fournisseur-VVI
  Returned invoice   Facture retournée
  Update of Supplier details   Mise à jour de votre compte Fournisseur

Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below for any queries for Volvo Cars.
Phone number+46 31 59 00 00

Terms and Conditions

Viewing Vendor Invoice (VVI)

Save time, check your invoice status online

Viewing Vendor Invoices is a web based tool located in the Supplier Portal. 
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.

VVI for Suppliers

Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’

Log in to Supplier Portal

VVI for Volvo Group Employees

Find invoice status, deductions copies, payment details etc. as per your own convenience.

VVI for Volvo employees

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