Contact center - Volvo Trucks France

Pour la version anglaise cliquez ici

Pour des questions concernant Volvo Trucks France

Heures d’ouverture (CET) :
Lundi - Vendredi: 9:00 am - 12:00 pm & 13:00pm - 16:00pm

Phone number : 0800 883 027


La plupart des fonctionnalités sur ce portail ont été désactivées depuis le 1er mars 2022. Ainsi, vous devrez vous connecter au VVI pour consulter le statut de vos factures et pour nous transmettre vos questions.

Ce portail (P2P Portal) pourra vous servir uniquement à obtenir l’accès au Viewing Vendor Invoice (VVI).

Veuillez noter que pour vous garantir l’accès au portail VVI nous acceptons seulement l’adresse mail nominative. Les demandes d’accès avec les adresses mail génériques ne seront pas prises en compte.

Support process

  1. Fill out the contact form below to submit an online request
    Please note: We will only handle requests in English since inquiries are managed by an international team.

  2. Confirmation e-mail with service number
    Please keep the service number in order to reference your online request in the future.

  3. We get back to you, the Contact Centers lead time is up to two (2) working days
    Not all cases can be resolved within two working days but a first contact with status updates should be made during this lead time.

Viewing Vendor Invoice (VVI)

Save time, check your invoice status online

Viewing Vendor Invoices is a web based tool located in the Supplier Portal. 
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.

VVI for Suppliers

Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’

Log in to Supplier Portal

VVI for Volvo Group Employees

Find invoice status, deductions copies, payment details etc. as per your own convenience.

VVI for Volvo employees

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