Fill out the contact form below to submit an online request
Please note: We will only handle requests in English since inquiries are managed by an international team.
Confirmation e-mail with service number
Please keep the service number in order to reference your online request in the future.
We get back to you, the Contact Centers leadtime is up to two (2) working days
Not all cases can be resolved within two working days but a first contact with status updates should be made during this leadtime.
Viewing Vendor Invoice (VVI)
Save time, check your invoice status online
Viewing Vendor Invoices is a web based tool located in the Supplier Portal.
In VVI you can find invoice and deduction copies, payment details and download open item lists. You can get the information at any time and at your own convenience.
VVI for Suppliers
Request access to VVI for suppliers by choosing your contact country above and then fill in the web form and select VVI as ’type of issue’