June 2, 2020

NRV Plant Update

The evaluation of our safety protocols and the status of the supply base allows us during June to double the current line rate on day shift assembly, starting next week – the week of June 8. 

  • Evening shift will remain at their current line rate next week.
  • As such – main assembly is recalling employees, and those employees will need to report to work next Monday, June 8
  • The weld and Paint shops have resumed two shift operations and will increase the current pace to meet the market demand.

Remember your temperature will be taken with a thermal temperature sensor prior to entering the turnstiles, and you will be provided a mask which must be worn from that location for the day.

We are working to define the longer term manning needs and pledge to keep you updated in the next few days.

Have you thought about ways to avoid pain as you start to work each day?
>>> Please CLICK HERE to view an INFORMATIONAL HEALTH AND SAFETY FLYER created for you! <<<

Please remember to call the HR confidential line at 540.577.7314 in the first day if you have COVID-19 symptoms, or have a member in your direct household that has tested positive for COVID-19 AND is in quarantine.

Watch This Video for Important

Return to Work Information

Our Cafeteria Will Be Open

'Grab-N-Go' items, large take-out pizzas and a limited lunch menu

View the full menu here
Cloth Face Coverings

Follow these guidelines and learn some tips and tricks

Click here to learn more
Temperature Scans

Clint Ison Shares a Tip For

Helping Prevent Fog on Safety Glasses

Have your own tips and tricks? Send them to us at nrvcomm@volvo.com and we'll publish them in future communications. 

We're In This Together

Do Your Part. Six Feet Apart.

We're In This Together

and click here to read how to keep yourself & others safe

Kids Corner

Coloring Book Fun!

Kids Corner

This coloring book features VNL, VNR, VHD, VNX and VAH Volvo Trucks models in 16 pages of coloring book fun! It's a perfect summer activity for the children of the NRV Volvo Family.


Whether your child prefers to print and color by hand or paint the pictures digitally, we'd love to see the final product! 

  • Share your child's masterpiece by emailing them to nrvcomm@volvo.com and we will post them to this website for the entire NRV Volvo Family to see!
Disinfecting Our Plant

See what's been done to keep you safe

See what's been done to keep you safe
Educational List of Do's and Don'ts

Read these important reminders

Read these important reminders
Health & Safety
Fitness & Wellness

Watch the recorded presentation

NRV's COVID-19 Update

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COVID-19 Update Follow-Up Q&A

We are looking at our orders daily, however without opening up NRV again, we won’t know the true impact of the coronavirus on our customers and what their needs will be.  So first we need to get back to work.  Once we can establish a good gauge for where the market will be for the rest of the year, we will let you know our thoughts and strategy to keep NRV a viable operation for the long term for you, your family and our community.

We have parts to run production, we along with the rest of Volvo Group North America are synchronizing our start-ups to ramp up plants and suppliers to meet demand. We are evaluating the Supply Chain on a daily basis and understand that some of our vendors are at different stages of start-up and running.

Yes. We understand from industry sources that some of the other truck plants have restarted, or will be restarting in the next few weeks.

We are calling back by department, shift and classification. With that approach most of the areas will be staffed to run, but there may be times where we have to assign to fill gaps.

We will follow the CDC Interim Guidance for “Implementing Safety Practices for Critical Infrastructure Workers Who May Have Had Exposure to a Person with Suspected or Confirmed COVID-19,” which is posted on our website.  We will communicate it to all employees at NRV when there is a confirmed COVID-19 case. The Crisis Management Team in conjunction with the UAW leadership will manage each case as it presents itself.

We have slowed the line speed down to allow for social distancing, modified areas, added barriers, and other process improvements. 

Volvo Trucks is not a medical provider nor will there be testing done by the onsite Family Health Center or Occupational Health group. The New River Valley Health Department coordinates all testing.  

The assembly areas and staging areas (example entering the plant) have been modified to reduce risk of coming in contact with other employees. We have slowed the line speed and increased the distance of the cabs on the line. The company is providing every employee with a mask that are washable, following CDC recommendations. Additionally, in tasks where social distancing may be challenging or impossible, face shields will be provided.

You can use your vacation or personal days if eligible. If you don’t want to use those avenues, then you will subject to the attendance policy for your absence, and you will not be eligible for Unemployment or SUB. Contact your HRBP or call the Confidential HR Hotline if you have additional questions.

Yes. Depending on where you work, your supervisor will provide you with the revised break and lunch schedule. This information will also be posted on the website.

Some office layouts and manning are being modified. Some office positions will continue to work from home or be on a rotation. Check with your department management.

Masks will be given out to all employees along with rules and care instructions. 

Yes and this is part of the ongoing increase in sanitation.

We will need lots of Social Distancing Ambassadors.  In addition to Supervisors, we need the help from all employees to be responsible and provide feedback to each other.

With the current state of COVID-19 pandemic, NRV has taken many precautionary measures to aid in the health and safety of our employees. To further our efforts, we will allow employees with underlying health issue(s), or who have a family member living full time in their own household who is high risk, to self-disclose and request a leave of absence in 14-day increments. Our goal is to keep those at high risk safe.

Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. These at high-risk for severe illness from COVID-19 include:

  • People aged 65 years and older

Other high-risk conditions could include:

  • People with chronic lung disease or moderate to severe asthma
  • People who have heart disease with complications
  • People who are immunocompromised including cancer treatment
  • People of any age with certain underlying medical conditions, particularly if not well controlled such as diabetes, renal failure, or liver disease might also be at risk.
  • People who are pregnant should be monitored since they are known to be at risk with severe viral illness, however to date data on COVID-19 has not shown increased risk
  • HIV/AIDS; cancer and transplant patients who are taking certain immunosuppressive drugs; and those with inherited diseases that affect the immune system

Consideration will be given based on severity of their or their family member’s medical condition, providing supporting documentation of the condition or a recommendation from their or their family member’s treating physician.

If approved, the time-off can be taken as paid ETO/vacation or unpaid leave of absence, and will be coded accordingly in the timekeeping system.

Process: The individual will need to self-disclose and provide supporting documentation to your HRBP. If there are any questions HR will contact you to discuss.  Approvals will be done quickly. If approved, you may take time-off in 14 day increments. There will be no attendance hours assessed during this time. Additionally, you will have the choice to take this time as an unpaid leave of absence or use available vacation/ETO.

This program will be reviewed periodically and is subject to be adjusted or terminated based on the change in conditions regarding COVID-19 and business needs.

According to CDC guidance, essential employees who have had close contact with a person diagnosed with COVID-19 may continue to work as long as the employee is asymptomatic and protective measures are taken. This includes screening the employee each workday for fever and other symptoms, having the employee wear a mask and regularly disinfecting work areas.

"The employer does not provide unemployment benefits. They pay taxes to the State of Virginia, which administers the benefits and determines eligibility based on state and federal law."  At this time we are asking for volunteers, and they will be eligible for unemployment and SUB. For employees required to return from layoff since they were offered work they will not be eligible for unemployment or SUB.

We will continue the process that was communicated in March, all Sickness and Accident and FMLA forms are available at Security. Once you have the paperwork filled out by your doctor, you can deposit the completed paperwork outside of the main turnstiles in the lock box that is designated for S&A and FMLA.

Daycares throughout the state are currently still operating for essential employees’ children. If an employee needs a letter to present to the daycare facility stating they are an essential employee, your HRBP can provide it. 

Because we are an essential business our employee has the ability to travel outside of these restrictions. While the letter is not a requirement to travel, we do have a travel letter for essential employees that can be provided to the employee through HRBP.

We cannot assure that you are not going to get sick with COVID-19 at work. What we can do is take precautions to limit exposure. Volvo has followed and completed all mandated guidelines by the CDC and the State of Virginia for businesses currently open and will continue to do so for the safety of our employees. The best way to slow the spread of COVID-19 is to follow precautions and guidelines laid out by the CDC to protect both yourself and others during this pandemic. It is our responsibility as individuals to follow these guidelines wherever we are in our daily activities.

The cafeteria will be opened for Volvo employees only and with a reduced offering. We will have additional information later this week as to what the Café people will be offering. Please note we are eliminating visitors from the property to reduce the risk of infection. There will be no food deliveries allowed on company property.

Wear your mask from the time you leave your vehicle, to the time you get back to your vehicle.  You can remove your face cover to eat, drink, or smoke in designated areas only if you are 6 foot away from someone else or have a physical barrier between you and another person.

Yes, just make sure it follows the CDC guidelines for face coverings.

We are currently providing one per person.  Your supervisor will be able to hand this out to you if needed.  Please ensure you are taking care of your cover and wash it regularly to get the maximum life out of it.

Due to limited supply of N95 masks.  We are reserving our N95 masks for MERT team response to ill employees.  All other masks have been donated to the local medical community.

No, use the normal call off procedure and Call the HR hotline.  After that call NRV Health department to get advice on what to do next (540-267-8240)

The Health Department will not disclose any personal medical information unless the employee signs a medical information release. It is the employee’s responsibility to let the plant know what is going on with them.  Call the HR Confidential Line whenever you have new information to share with Volvo.

Although not all the people with COVID has a temperature, if we are able to prevent just 1 case from entering the plant that would have a domino effect.  That one person could infect several others and we have prevented that.  It is a best practice to do this and even some States are requiring temperature checks for all essential businesses.

The Department of Homeland Security has determined that our industry is a business that has essential workers needed to maintain the services and functions Americans depend on daily and that has strategic importance as we support both the Critical Manufacturing as well as the Transportation and Logistics Sectors.

Currently we have targeted July 6th

Try to avoid touching your eyes, nose, and mouth.

Read more ways to protect yourself

If you have a fever with flu-like symptoms, do not come to work. Seek medical advice.

Hosting visitors on our campus must be business critical and approved by a director.

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