Customer Service Representative

Provide Administrative Support for the Parts & Service branch location.
Core Responsibilities
  • Answer incoming calls to the Service Branch
  • Take and deliver phone messages for Branch staff
  • Direct visitors appropriately
  • File work orders alphabetically
  • Occasional data entry
  • Plan and coordinate employee functions with Branch Manager
  • Other duties as assigned
Required Competencies
  • Excellent Customer Service Skills
  • Positive disposition
  • Ability to multi-task
  • Effective time-management
Minimum Education Required
  • High School Diploma or GED
Minimum Years of Experience Required
  • 1-2 years clerical administrative experience
Physical Requirements
  • Sitting
  • Standing
  • Bending
  • Kneeling
  • Typing
  • Filling

About Us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Buses, is driven by a purpose to ensure that millions of people reach their travel destination every day. Reliably, safely and with respect for the environment. We want to make a difference, being pioneers of sustainable transport solutions of the future. We want to be there for our customers providing uptime and reliability, all over the world every day. Volvo Buses is leading the biggest technology shift in public transport in decades with our electromobility offer. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Volvo Group North America is an Equal Opportunity Employer
We Participate in E-verify

We want to get to know you

Application Process


An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile.


If selected for an interview, you will be contacted with information about the following process steps: second interview, assessments and references.


All candidates will be notified when a final candidate is selected for the job. You can choose for us to keep your resume in our database and activate a search agent that will look for other jobs that match your profile.


When you begin your employment, you will receive an introduction to help you quickly become part of the team and start working with your tasks in the best possible way.


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