(MIAMI INTERNATIONAL BOAT SHOW) February 12, 2009 - J.D. Power and Associates announced today that Volvo Penta ranked highest in overall satisfaction among EFI sterndrive owners according to its 2009 Marine Engine Competitive Information StudySM. This is the second year in a row that Volvo Penta has received the award.
“Customer Satisfaction is a core value of the Volvo Group, and we constantly strive to improve each customer’s experience with Volvo Penta engines,” noted Clint Moore, President and CEO of Volvo Penta. “Our commitment to high quality customer experiences extends through our entire distribution chain—from our OEM partners who choose and install Volvo Penta engines, to our dealers who provide point-of-purchase sales and service expertise. We accept this award on behalf of our extended organization who works tirelessly to exceed customer expectations.”
Volvo Penta is also recognized as a Marine Industry CSI award winner for Excellence in Customer Satisfaction – the only recipient in the sterndrive engine category, and an annual recipient since the award’s inception in 2003.
Clint Moore, President and CEO, Volvo Penta of the Americas, Inc. and Todd Markusic, Senior Director of the Powersports Practice, J.D. Power and Associates
Clint Moore, President and CEO, Volvo Penta of the Americas, Inc.