Our Code outlines the expectations for how we do business in the Volvo Group; ethically and in compliance with the law. Doing business this way builds trust with our customers as well as with society in general, which builds our commercial success.
Quality is a measure of our performance as experienced by our customers. The Volvo Group shall be the leader in customer satisfaction, delivering pioneering products and services for the transport and infrastructure industries.
Volvo Group aim to provide its customers with products which meet the highest demands on safety.
The Volvo Group is to be ranked as a leader in terms of environmental care among the world's top producers of transport related products, equipment and systems.
Health, safety and wellbeing of our employees is a priority.
Sustainability requirements on our suppliers. This is replacing old KEP5 and KEP6.
Any violations of our Code of Conduct shall be reported to managers. If that is not possible or enough suspected violations can be escalated to the Volvo Group Whistle. Retaliation against a person for making complaints in good faith is not tolerated.