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Volvo Penta ranks highest in JD Power survey

Volvo Penta gasoline sterndrives rank highest in customer satisfaction, according to the JD Power and Associates 2005 Marine Engine Competitive Information Study (SM) released at the Miami International Boat Show.
In the past ten years, Volvo Penta has become a strong engine and propulsion provider in the US boating market, as a result of a very strong product and service offering.

This positive trend is evident upon reviewing the 2005 JD Power and Associates Marine Engine Competitive Information Study. This latest study was based on responses from 12,530 owners who registered a new boat between March 2003 and May 2004. Ten marine engine brands, including outboards, sterndrives and gasoline inboards, were included in the study.

In the study, JD Power queried boat owners on a variety of engine attributes including ease of starting the engine, quietness of engine at cruising speed, reliability of engine, fuel economy, amount of engine fumes, smoothness when shifting into gear, and the ability of the boat to accelerate rapidly.

The study results indicated that Volvo Penta gasoline sterndrives have the highest satisfaction score in every specific engine sub-component. Volvo Penta excelled with the reliability of their engines, which is the most important engine attribute. Additionally Volvo Penta gasoline sterndrives received particularly high ratings from owners for quietness at cruise, fuel economy, lack of engine fumes and shifting smoothness.

Volvo Penta of the Americas President Clint Moore said, "We are extremely pleased and proud to have received this award. While Volvo Penta products have always been highly regarded, the J.D. Power and Associates award provides tangible evidence that our commitment to making our owners' boating experience the best it can be, is working.”

To complement the JD Power and Associates award for Highest Satisfaction in Sterndrives, Volvo Penta has recently received the Marine Industry CSI award for Excellence in Customer Satisfaction – the only recipient in the Sterndrive engine category.

February 23, 2005

For further information please contact
Ben Landis, Volvo Penta of the Americas, Inc, USA,
phone: +1 757 436 5120, E-mail:
benjamin.landis@volvo.com

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Volvo Penta bäst i JD Powerundersökning

Volvo Penta har nöjdast kunder i USA när det gäller bensindrivna drevmotorer.
Det framgår av JD Powers senaste stora undersökning av kundtillfredsställelsen hos amerikanska båtägare.

Volvo Penta har under de senaste tio åren successivt stärkt sin ställning på den amerikanska marknaden, tack vare ett mycket starkt produkt- och serviceerbjudande.

Den positiva utvecklingen bekräftas i JD Powers kundundersökning för 2005 som genomförts bland över 12.500 båtkunder i USA som köpt båtar från modellår 2003 och 2004. Totalt tio olika motortillverkare ingick i studien som inkluderade såväl utombordsmotorer, drevmotorer som bensindrivna inombordsmotorer.

JD Powers har frågat båtägarna om exempelvis motorljud, bränsleekonomi, förekomst av rök och en rad andra olika egenskaper hos motorerna.

Resultatet av undersökningen, som offentliggjordes i samband med den nyss avslutade båtmässan i Miami, visar att de amerikanska båtägarna ger Volvo Penta den högsta rankingen i kategorien bensindrivna drevmotorer.

"Vi är väldigt glada över utmärkelsen. Våra produkter har alltid haft högt anseende, men detta erkännande från JD Powers är också en uppmuntran för våra ambitioner att ge våra kunder bästa tänkbara båtupplevelse", säger Clint Moore, chef för Volvo Pentas USA-verksamhet.

Utöver utmärkelsen från JD Powers har Volvo Penta i USA i dagarna också erhållit en kvalitetsutmärkelse från den amerikanska båtorganisationen Marine Industry.

2005-02-23

För ytterligare information kontakta
Ben Landis, Volvo Penta of the Americas Inc, USA,
phone: +1 757 436 5120, E-mail:
benjamin.landis@volvo.com