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IT Business Analyst

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Position Description
Volvo Group IT in the New River Valley Plant, located in Dublin, VA, is looking for candidates for the position of IT Business Analyst.

We like to work hard, have fun and we are committed to our customers’ and to Volvo Group’s success. You will work with a high performing team that is future ready – do you have what it takes?

Job description

We are looking for a skilled IT Business Analyst to join a team dedicated to adding business value to some of the strongest brands within the automotive and transportation industry.

As an IT Business Analyst, you will be involved in one or several of the following activities: Stakeholder requirements elicitation, end user studies, process definitions, pre-studies, modeling and design ideation to find the optimal solution and requirements management of our business and IT solutions.

The IT Business Analyst will be expected to gain a deep understanding of our business goals and stakeholder needs when working with various local and global business processes, services, and solutions.

Main responsibilities
  • Handle customer contact to conduct requirements elicitation.
  • Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution
  • Perform prototyping, which is designed to meet user needs and goals
  • Responsible for securing that the requirements can be understood by both Business and IT, and used by application development team
  • Organize and lead User Acceptance Demo and User Acceptance Test meetings
  • Support prioritization of scope based on end user needs and business value
  • Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs
  • Support the consistency with global processes and application use
  • Propose changes that make the software product more efficient and/or reduce operation or maintenance cost
  • Continuously work to improve existing ways of working
  • Facilitate workshops locally or globally
  • Lead business change initiatives
  • Coach “Junior” Business Analysis Professionals
Required Competencies
  • 5+ years of experience as a Business Analyst
  • Elicitation techniques knowledge
  • Analytical thinking and problem solving mindset
  • Confident and strong communication skills – both oral and written in English.
  • Ability to run meetings and workshops
  • Excellent documentation skills
  • Team player – must be able to work with people at different levels of the organization and in a global team
  • Software development and/or maintenance experience would be appreciated
  • Experience in application data modeling, activity diagrams is beneficial
  • CCBA, CBAP certification is a plus
Project experience in one or more of the following is a plus
  • Process development
  • Change management
  • BI and Master Data management
  • CRM
  • Telematics
  • Identity management
  • eBusiness
  • Logistics

We value your data privacy and therefore do not accept applications via mail.


Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.


Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.


Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?

Volvo Group North America is an Equal Opportunity Employer


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