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Apprentice Parts Advisor

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Trainee Parts Advisor Volvo Truck & Bus Aberdeen

Be trained to a high level of morale and focus to ensure the highest possible levels of efficiency, quality of workmanship and production finish in order to sustain growth in customer confidence in the service provided by the Dealer point.

Role Summary

  • Working week
  • 8:30am-4:30pm Monday-Friday
  • Total hours per week: 40.00

Key responsibilities:

• Forecasting customer demand
• Processing orders
• Liaising with suppliers to ensure timely deliveries of Vehicle parts
• Receiving and storing of vehicle Parts
• Lead the creation/development of Standard Operating Procedures
• Complete supply chain documentation for audit requirements
• Resolving problems including customer service issues
• Identify, manage and escalate risks to the business

Requirements and prospects

Desired skills
  • To be able to effectively communicate at all levels both written and verbally.
  • To be able to develop or work in developing new or enhancing existing processes.
  • To be able to adapt and take on new skills and approaches.
Personal qualities
  • To be at all times a team player.
  • To be at all times have a flexible approach to work commitments.
  • To be at all times open and honest.
  • To be at all times supportive of colleagues both in company and Distributor Organisation

Desired qualifications

GCSE A*-C or equivalent is required for this position.

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 
www.volvogroup.com/career. 

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.

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